Top Tech Jobs & Startup Jobs

The Leader of the 24x7 support APJC manages a team of post sales engineers, focusing on customer satisfaction and communication while also mentoring team members. Responsibilities include team building, performance reporting, and collaboration with internal and external stakeholders to enhance service and product visibility.

As a Solutions Engineer, you will be the customer interface for ThousandEyes, working closely with the sales team to present the technology, assist in trials, and educate prospects on its business value. You'll also contribute to enhancing the demonstration material and interface with Marketing, Product Management, and Customer Success to support customers post-sales.

The Technical Account Manager (TAM) at ThousandEyes provides premium support for named accounts, focusing on enhancing customer experience by proactively addressing network-related issues and optimizing performance. The role requires extensive experience in technical support, customer interaction, and strong expertise in network protocols and cloud services while collaborating effectively with various teams to ensure customer satisfaction.

The Senior Technical Product Manager will lead the product direction for Client Agents across various endpoint devices. Responsibilities include collaborating with engineering teams on roadmaps, aligning deployment strategies, becoming a subject matter expert, and engaging with sales and support teams. The role emphasizes data-driven insights and customer engagement to enhance product value and growth.

As a Machine Learning Engineer, you will design, implement, and maintain large-scale AI/ML pipelines, tune and evaluate models, and develop evaluation frameworks and metrics. Your role includes building and evaluating deep learning models and transformer-based models, working collaboratively within an AI engineering team.

As a Senior AI Engineer, you will design, implement, and maintain large-scale AI/ML pipelines, focusing on training and tuning deep learning models and evaluating large language models while working on data collection and feature engineering.

As a Senior Systems Engineer on the Browser Insights team, you will enhance browser-based interactions in ThousandEyes agents, ensuring secure and updated integrations with Chromium. Responsibilities include troubleshooting and maintaining software reliability, particularly focusing on security and updates in systems software.