Principal Software Engineer - ThousandEyes

Posted 27 Days Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Cloud • Software
We deliver visibility from switch to SaaS and everything in between—so you can deliver flawless digital experiences.
The Role
Lead the design, development, and operation of large-scale distributed software systems for Cisco ThousandEyes. Partner with product and engineering leaders to integrate technologies across Cisco wireless and security portfolios, develop AI-powered diagnosis and remediation capabilities, improve developer productivity, and mentor engineers. Collaborate cross-functionally to deliver internet-scale products using production-grade software engineering practices.
Summary Generated by Built In
Meet the Team
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
The Endpoint Engineering team is leading this charge, competing to dominate its market segment as well as becoming part of the fabric of Cisco's wireless, security and collaboration systems. We are a small team where every engineer is hands-on and has a voice in where the product and technology goes. This creates a rare opportunity for you to work with one eye on the future, while staying closely rooted in delivering exciting new innovations today.
Your Impact
You will partner with product and engineering leaders across ThousandEyes to determine how best to evolve our technologies, and then roll your sleeves up and help ship these new features. Critical initiatives include bringing our technology into Cisco wireless and security product portfolios and pragmatically leveraging AI to deliver capabilities such as self-service issue diagnosis for users and automated remediation of network issues.
You will be an effective voice for the engineering team as we work across the company, and an enthusiastic team mate in the build and operation of complex systems. You should also be passionate about developer productivity and how we can constantly improve on this.
Minimum Qualifications
  • Professional software engineering experience building and maintaining production-grade applications using Java, Kotlin, or C++.
  • Software architecture experience in at least two of the following domains: distributed systems, enterprise SaaS, endpoint development, or low-level networking protocols.
  • 4+ years of experience in technical leadership capacity while designing, developing and maintaining large-scale distributed production systems.
  • Proven experience delivering large-scale internet products while collaborating with cross-functional teams outside of your direct line.
  • Demonstrated experience of having mentored software engineers at various levels of experience.
  • Demonstrated experience of having made measurable improvements in developer productivity.

Preferred Qualifications
  • Bachelor's degree in Computer Science or similar.
  • Familiar with Docker, Kubernetes and cloud technologies such as AWS.
  • Experience with processing large data sets on Elasticsearch or similar data stores.
  • Experience with event-driven architectures (CQRS, Kafka Streams etc).
  • Excellent knowledge of computer science and networking fundamentals.

Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.

Skills Required

  • Professional software engineering experience building and maintaining production-grade applications using Java, Kotlin, or C++
  • 4+ years of experience in a technical leadership capacity designing, developing, and maintaining large-scale distributed production systems
  • Experience delivering large-scale internet products while collaborating with cross-functional teams outside the direct reporting line
  • Experience mentoring software engineers at various levels
  • Experience making measurable improvements in developer productivity
  • Bachelor's degree in Computer Science or a similar field
  • Familiarity with Docker, Kubernetes, and cloud technologies such as AWS
  • Experience processing large data sets with Elasticsearch or similar data stores
  • Experience with event-driven architectures such as CQRS and Kafka Streams
  • Excellent knowledge of computer science and networking fundamentals

What the Team is Saying

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Sandy
Christie
Chris
Surabhi

Cisco ThousandEyes Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Time off is described as broad, with features such as dedicated wellness “Days for Me,” a paid birthday off, an end-of-year shutdown, and paid volunteer days; some U.S. roles also reference flexible vacation. Feedback suggests these programs contribute meaningfully to work-life balance.
  • Healthcare Strength — Healthcare is presented as comprehensive, including medical, dental, vision, and mental health support. Feedback suggests these benefits are a notable pillar of the overall package for U.S.-based roles.
  • Retirement Support — Retirement programs are highlighted with a 401(k) plan that includes employer matching and access to a stock purchase plan, depending on eligibility. Feedback suggests these elements add long-term financial value beyond base pay.

Cisco ThousandEyes Insights

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The Company
HQ: San Francisco, CA
1,100 Employees
Year Founded: 2010

What We Do

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

Why Work With Us

Thousand eyes it a quickly growing company with great opportunities. We empower enterprises to see, understand, and improve digital experiences for their customers and employees. We value professional development, and work with team members to achieve their career goals.

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Cisco ThousandEyes Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 20 % of the time
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HQSan Francisco, CA
Amarousio, GR
Austin, TX
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London, GB
Porto Salvo, PT
Seattle, WA
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