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Lead technical sales for Zscaler’s federal Army accounts by designing Zero Trust architectures, translating customer requirements, and presenting solutions to technical and executive stakeholders. Manage Proof of Value engagements, create technical documentation, build customer trust, and support account strategy from pipeline generation through technical close. Advise customers on AI transformation, cloud security, network security, SSE/SASE, and modernization from legacy architectures.

The Majors Account Executive will develop enterprise customer relationships, engage C-suite stakeholders, create strategic account plans, align cloud security solutions with business goals, and drive new-logo growth. The role requires full-cycle software or security sales experience, enterprise selling expertise, strategic planning, quota achievement, channel partnership experience, and familiarity with AI tools. Residency in or willingness to commute within Missouri or Kansas is required.

Lead deployment, monitoring, and operation of global data center network infrastructure. Plan cabinet layouts and power, manage server capacity and automation, troubleshoot complex network and data center issues, collaborate with engineering and PM teams, and participate in technical on-call rotations including weekends and holidays.

Owns enterprise customer engagements from discovery and solution design through deployment, adoption, and optimization. Architects and integrates Zscaler solutions across complex cloud and hybrid environments, leads Zero Trust assessments and migration planning, and advises stakeholders on identity, SaaS, AI, and security risks. Partners with sales, channel partners, and technical teams to deliver consulting and deployment services that improve security outcomes and customer value.

Manage a technical product support team of up to 15 members, establish operational goals, delegate work, coach employees, and collaborate with Support, Engineering, Operations, Sales, and Customer Success. Provide technical leadership during major incidents, support customer engagement plans, resolve complex security and networking issues, and manage customer relationships during and after incident response.

Leads Zscaler’s Professional Services sales organization in India, owning bookings quotas, service attach rates, go-to-market strategy, forecasting, and enterprise deal execution. Recruits and develops field Service Sales Managers, partners with enterprise sales and customer success leaders, sponsors complex engagements, and guides multi-phase Statements of Work. The role requires executive-level selling, strategic knowledge of SSE/SASE, SaaS, IaaS, and Zero Trust, plus experience scaling quota-carrying teams in global technology organizations.

Provides advanced technical support for complex security and networking issues escalated from lower-level support teams. Troubleshoots firewalls, packet filtering, VPN tunnels, authentication, routing, DNS, and application protocols using specialized diagnostic tools. Reproduces customer issues, collaborates with Engineering and Operations, documents incident resolutions, and contributes product feedback throughout the development lifecycle.

The Senior Sales Engineer provides technical expertise and strategic advice to major customers, owns the technical sales process, and delivers sales pitches, technical demonstrations, and whiteboard presentations. The role requires pre-sales experience with security or networking solutions, strong HTTP and web technology knowledge, Japanese fluency, and foundational AI/ML understanding. Preferred experience includes routing and switching, SaaS technologies, network security frameworks, and administration of macOS, UNIX/Linux, and Windows systems.

Leads strategic, cross-functional technical programs for Shared Platform Engineering. Establishes program management frameworks, operational rhythms, dependencies, timelines, and workflows; tracks customer retention initiatives and engineering health metrics; communicates risks and progress to executives; and drives organizational change across product and platform engineering teams.

Own enterprise sales activities for SLED or Healthcare accounts, including executive relationship development, account strategy, stakeholder collaboration, trusted-advisor engagement, and alignment of cloud security solutions with customer goals. The role requires full-cycle software or security sales experience, enterprise and C-level selling, strategic planning, net-new logo acquisition, quota achievement, and knowledge of AI/ML solutions.