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As a Customer Success Team Manager at Remitly, you will lead and support teams dedicated to customer service and protection. You will focus on coaching, performance management, and creating a positive environment for team engagement while ensuring that service promises are met effectively.

As a Fraud Operations Manager, you will lead and manage fraud operations support, improve monitoring processes, drive operational efficiencies, and collaborate with various teams for fraud prevention. Your role will involve analyzing data, managing performance, and executing strategic initiatives to support operational goals.

The IT Systems Administrator II will manage and secure the endpoint fleet at Remitly, handling system configurations, maintenance, troubleshooting, and compliance with industry standards. Responsibilities include optimizing systems, providing support to employees, and implementing endpoint management solutions.

The Customer Service Associate will provide exceptional service through various communication channels, resolve client issues, improve customer experience, and promote company values in a hybrid work environment.

Join Remitly as a founding member of the Site Reliability Engineering team. Develop repeatable reliability patterns, own observability tooling, automate routine tasks, provide technical mentorship, and improve availability company-wide. Participate in on-call rotation and mentor junior team members.

Risk Investigators at Remitly provide personalized, convenient, and secure service to ensure high-quality customer experience through risk mitigation and compliance with regulations and policies for timely delivery of customer transactions. Key responsibilities include reviewing transactions, making customer-centric decisions, and demonstrating emotional intelligence and ethics in customer interactions.

As a Senior Treasury FX Trading & Funding Analyst at Remitly, you will enhance trading capabilities, manage FX inventory and costs, analyze trading activities, improve operational policies, and support new technology implementations. Your role involves daily forecasting for disbursement networks amid significant transaction volumes.