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Own success for a portfolio of strategic enterprise customers by driving AI adoption, developing AI Success Plans, measuring ROI, managing customer health, engaging executives, identifying expansion use cases, leading cross-functional recovery plans, mentoring peers, and providing product feedback to improve value realization and Autonomous IT maturity.

Own customer success for strategic enterprise accounts, guiding deployment to operational adoption, value realization, and Autonomous IT maturity. Develop and execute AI Success Plans, deliver executive reviews, identify and remediate adoption risks, lead cross-functional initiatives, drive expansion, represent customer feedback to product and GTM, and mentor other AI Growth Strategists.

Enterprise Account Executive responsible for full sales cycle: prospecting and mapping accounts, booking demos and POCs, driving trials, negotiating contracts, coordinating presales/product/CS, handing off to Customer Success, meeting activity and quota targets, and providing accurate forecasts. Role requires travel and varied hours.

Lead and grow LogicMonitor's strategic alliance ecosystem in the U.S., own the NTT DATA relationship, recruit and onboard GSIs and consulting partners, drive partner-sourced and partner-influenced revenue, develop joint GTM plans and sales plays, enable partner practices, coordinate cross-functional teams, and track pipeline, forecasting, and performance.

Lead complex Edwin implementations for enterprise customers, design advanced integrations across observability and ITSM platforms, own architecture for event ingestion, alert correlation, incident/ticket workflows, and mentor delivery teams to reduce risk and accelerate time-to-value.