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The Networks EE Account Manager at Motive will manage customer relationships and enhance operations for various industries through platform use and support.

Designs and scales corporate IT infrastructure for office and remote employees. Leads troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and networks. Builds secure internal automation tools, maintains technical standards and documentation, improves reliability and monitoring, and translates business needs into practical solutions. Serves as a senior technical advisor, independently managing complex projects and collaborating with internal teams and vendors.

Lead hardware and embedded security across Motive devices and connected cloud infrastructure. Build security baselines for boot chains, firmware, FOTA, manufacturing, and device lifecycles. Partner with hardware engineering to prioritize and remediate findings, conduct architecture reviews, threat modeling, and security testing, and define security requirements for platforms, interfaces, debug capabilities, provisioning, and lifecycle controls.

Designs and scales corporate IT infrastructure for office and remote employees. Leads troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and networks. Builds secure internal automation tools, maintains technical standards and documentation, improves reliability and monitoring, and translates business needs into practical solutions. Acts as a senior technical advisor and subject matter expert while driving cross-functional IT projects and operational excellence.

Design and deliver customer-facing training programs for a SaaS platform: conduct discovery, create customized training plans, facilitate virtual and onsite sessions, run train-the-trainer programs, collaborate with SMEs and content teams, apply instructional design and project management, and iterate on content using learner feedback and performance data to drive adoption and measurable customer outcomes.

Lead hardware and embedded security across Motive devices, including secure boot, firmware, FOTA, manufacturing, threat modeling, architecture reviews, and lifecycle risk management. Partner with hardware and engineering teams to define security requirements, validate controls, remediate findings, and build secure-by-default components. Address hardware, IoT, cloud, runtime, supply chain, and application security across device lifecycles.

The Technical Support Engineer will provide proactive technical support, manage customer relationships, troubleshoot issues, and coordinate with cross-functional teams to ensure excellent service and problem resolution.

Lead safety and compliance strategy for fleet customers: advise sales and product teams, design professional services and onboarding, develop safety programs and regulatory advocacy, build brand thought leadership, and support customer engagements to reduce risk and costs.

The Talent Acquisition Business Analyst owns recruiting dashboards, reports, data analysis, data governance, and cross-functional process and systems improvement projects. The role translates stakeholder needs into reporting and workflow enhancements, uses AI to automate recruiting insights and processes, analyzes funnel and pipeline performance, and presents recommendations to recruiting leaders. Responsibilities include maintaining data quality, managing projects independently, and improving operational efficiency and stakeholder experience.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.