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Serve as primary technical contact for strategic accounts, drive account health programs, own escalations and root-cause analysis, build SQL queries to find issues, coordinate with Product and Engineering for fixes, mentor support engineers, and participate in on-call rotations to ensure a premium customer experience.

Frontline technical support role providing multi-channel (phone, email, chat) troubleshooting, remote device actions, and case management. Triage issues, collect logs, meet SLAs, manage escalations (P1/P2), collaborate with Product/Engineering, and contribute to continuous improvement. Requires bilingual Spanish/English and hardware/firmware troubleshooting; based in Mexico City with on-call rotation.

The Account Manager will develop executive relationships with SMB customers, identify growth opportunities, demo solutions, and support contract renewals to meet revenue goals.

The Mid-Market Account Manager will manage large US-based customers, focusing on relationship building, software sales, and strategic account planning to drive revenue growth and customer retention.

As a Regional Director, you'll lead sales teams to meet revenue targets, deliver training, manage pipelines, and enhance sales strategies for SMB customers across sectors.

The Commercial Account Manager will build and maintain relationships with strategic customers, conduct needs analyses, deliver product demos, and ensure contract renewals while maximizing revenue retention.

Lead a team of Account Managers to achieve revenue goals by expanding and retaining commercial accounts, optimizing sales processes, and providing coaching and support.

The SMB Account Manager develops relationships with clients, understands their needs, demos solutions, collaborates with teams, and supports contract renewals to drive revenue growth.

Manage a team of SMB Account Managers, driving sales and revenue growth through account management, coaching, and pipeline planning in various industries.

The Senior Technical Account Manager drives technical excellence and supports enterprise clients by resolving complex issues, providing proactive support, and building strong customer relationships. Responsibilities include troubleshooting, collaboration with engineering, and maintaining service quality.