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The Facilities Manager will oversee office space management, supplier relations, contract negotiations, health and safety compliance, and maintain facilities to high standards in LATAM.

Design and build automated functional, load, and stress tests for InterSystems data platforms across Linux, Windows, and multi-cloud. Create testing tools and infrastructure, author and run test plans, review source code to design edge and recovery tests, validate documentation, and collaborate cross-functionally to ensure product quality and customer-focused outcomes.

The Technical Specialist is responsible for custom software development and technical support for healthcare applications, including troubleshooting, training, and documentation.

Lead global strategy and operations for a cloud-native Service Delivery Platform, ensuring secure, scalable, and reliable service delivery across multiple cloud environments.

Lead and build a FedRAMP/GovRAMP authorization readiness program: define authorization boundaries, coordinate assessments and 3PAOs, develop SSPs/POA&Ms/evidence repositories, drive remediation, align cloud security controls, and report program status and risks to executives.

The Technical Manager leads all technical aspects of implementation engagements for InterSystems healthcare products, ensuring quality delivery and governance, and acts as a senior technical advisor to stakeholders.

Manage end-to-end customer fulfillment including order entry, contract and renewal management, invoicing, billing, and support. Ensure data accuracy, enforce credit controls, coordinate with Sales and Finance, maintain customer records, and provide frontline customer service.

Implement, configure, integrate and support InterSystems TrakCare using IRIS for Health across environments. Develop interface documentation, perform unit/system testing, manage installations/patches, troubleshoot performance, produce technical/training materials, liaise with clients and PMs, and participate in on-call and on-site activities. Provide technical guidance on networks, architectures, and data tasks.

Implement, configure, integrate, and support InterSystems TrakCare using IRIS for Health across multiple environments. Develop interface documentation, perform unit/system testing, deliver technical troubleshooting, produce technical/training materials, and assist project managers. Provide on-site implementation, on-call support, and advise clients on architectures and best practices.

Sell InterSystems HealthShare and related health IT solutions to health systems and IDNs. Develop executive-level relationships, build pipeline, drive new business revenue, protect and grow accounts, provide customer feedback to product teams, and coordinate internal resources to meet sales objectives.