Top Tech Jobs & Startup Jobs

Owns end-to-end customer analytics workstreams, including KPI frameworks, multi-source dashboards, reporting, data governance, quality assurance, and insight delivery for government digital communications programs. Presents recommendations to stakeholders, mentors junior analysts, leads Agile ceremonies, documents analytics practices, resolves data issues, and evaluates AI-assisted analytics tools.

Owns the architecture and safe operation of high-volume autonomous AI development pipelines. Responsibilities include generator-verifier systems, LLM agent orchestration, sandboxing, CI/CD, evaluation suites, security boundaries, AWS Bedrock inference, compliance guardrails, staged deployment, and human review standards. The role establishes engineering practices for multiple delivery teams and serves as the final accountability gate before agent-generated code reaches production.

Administers global benefits programs across multiple countries, including enrollments, eligibility, claims support, vendor data, compliance, audits, and systems processes. Analyzes benefits and compensation data, supports salary benchmarking and compensation decisions, prepares reports, and assists with annual benefits and compensation cycles. Partners with HR, Payroll, HRIS, Finance, Legal, brokers, carriers, and vendors to resolve issues and improve Total Rewards operations.

Own named government accounts, prospect decision-makers, build pipeline, and close software and SaaS deals from discovery through signature. The role requires value-based selling, accurate Salesforce forecasting, and collaboration with Account Executives, Customer Success, Solutions, and Marketing. It offers coaching and a defined pathway to Account Executive roles.

Own a named account portfolio, prospect government agencies, build pipeline, and manage sales opportunities from discovery through closing. Conduct outreach, demos, proposals, negotiations, and forecasting while maintaining Salesforce and using Gong and AI tools. Collaborate with account executives, customer success, solutions, and marketing teams. The role offers a defined pathway to Account Executive and focuses on selling software solutions to public-sector organizations.

Leads strategy, roadmap, modernization, and business outcomes for Granicus CMS products serving government and destination marketing customers. Develops AI-forward content management capabilities, conducts customer discovery, prototypes concepts, and partners with engineering, UX, marketing, sales, and customer success. Owns portfolio performance, commercialization, market analysis, and platform strategy while managing and developing product managers and product owners.

Provides senior-level technical support for Granicus products by troubleshooting customer issues, managing support tickets and SLAs, assisting with escalations, monitoring quality, supporting team members, maintaining product expertise, and participating in 24/7/365 on-call coverage.

Develop and maintain secure, scalable SaaS software components; implement features, fix bugs, improve architecture, support production applications, and collaborate with product, QA, DevOps, and business teams. The role participates in Agile/Scrum processes, uses CI/CD and modern development tools, contributes to technical training, and promotes software quality, security, reliability, and continuous improvement.

Prospect and qualify inbound and outbound leads, generate sales opportunities, conduct discovery, identify buying influencers, nurture prospects, and build pipeline for government-sector sales teams. Collaborate with account executives on territory plans, meet sales and activity goals, maintain accurate Salesforce records, and analyze pipeline reports and dashboards.

Leads strategy, roadmap, packaging, monetization, and execution for Granicus Destinations data products. Owns customer and business outcomes including adoption, retention, expansion, and revenue. Conducts customer discovery, develops AI-powered analytics experiences, defines product-led growth strategies, and aligns engineering, UX, marketing, sales, customer success, finance, and executive stakeholders. Manages product managers, product owners, and data analysts while communicating strategy and investment priorities.