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The Staff Software Engineer will develop and scale platform experiences, focusing on user onboarding, deploying robust APIs, and utilizing analytics for optimization.

Manage and grow a portfolio of strategic property management customers, acting as a trusted advisor. Drive account strategy, executive engagement, product adoption, renewals and expansion through consultative selling, cross-functional collaboration, data-driven insights, reporting, and onsite and industry event engagement.

Lead strategy, systems, and operating rigor for the Partnerships channel. Build forecasts, dashboards, and frameworks; diagnose partner performance; support CRM and systems improvements; run cross-functional initiatives (onboarding, playbooks); conduct market research; and present executive-ready insights to inform investments and scale the partner business.

Own end-to-end compliance issue management: identify, triage, remediate, validate, and close issues. Run cross-functional working group, project-manage remediations across Product, Engineering, Risk, Legal, and Security; report to executive sponsors and bank partners; design AI-enabled workflows and real-time monitoring; enforce SLAs, drive root-cause analysis, and support regulatory exams and partner inquiries.

Lead design and implementation of backend services and APIs for payments, billing, settlements, ledgers, and reconciliation. Drive architecture for highly available, auditable financial platforms, integrate with payment processors and banking partners, ensure transactional integrity, observability, and compliance. Deliver end-to-end initiatives, mentor engineers, and operate mission-critical systems with strong emphasis on reliability, security, and scalability.

Lead end-to-end partner integrations into new verticals (insurance, utilities, auto). Scope, build, launch, and maintain billing/payment integrations; triage reliability issues; accelerate time-to-integrate through tooling and process improvements; coordinate BD, engineering, and operations to scale repeatable integration patterns.

Outbound-focused Sales Development Representative responsible for building pipeline with property management companies through cold outreach and inbound follow-up, managing CRM, educating prospects on Flex, establishing executive relationships, collaborating with accounts, and contributing to ad-hoc sales projects.

The Director of Product will lead the payments platform strategy, oversee transaction processing and fraud management, drive cost efficiencies, and manage a product team while aligning with engineering and risk stakeholders.

As a Senior Staff Decision Scientist, you will optimize payment decisioning strategies, analyze risk data, and collaborate to improve platform performance and user experience.

Serve as Chief of Staff to the CEO/CBO and lead the Strategy & Operations team, driving enterprise strategy, cross-functional initiatives, executive communications, and high-priority projects. Build and scale a high-performing S&O team, set operating standards, recruit and develop talent, and ensure follow-through on critical decisions. Act as a trusted advisor, translating strategy into execution and improving organizational effectiveness.