Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
We are seeking a highly strategic and data-driven Director of Product to lead our MarTech and Growth infrastructure efforts. This role is responsible for defining, leading and executing a martech/data product strategy that leverages our data assets to drive business outcomes, optimize operational efficiency, and enable personalized experiences for our customers. The ideal candidate will have a strong understanding of martech and associated data products, a collaborative spirit, and a proven track record of delivering impactful data solutions at scale.
This is a hybrid position with on-site expectations in our New York Headquarters or San Francisco/ Bay Area Office, 2-3 days per week depending on location. For candidates outside of a required location, you may be eligible for our relocation assistance program.
Responsibilities:- Growth/Martech Product Strategy & Roadmap: Define and execute a vision for growth/MarTech infrastructure that aligns with company objectives, creating a roadmap that drives business value through actionable insights and predictive analytics.
- Platform Leadership: Build durable, cross-channel infrastructure that simplifies campaign orchestration through automation—enabling teams to experiment faster, personalize at scale, and accelerate sustainable growth.
- Experimentation at Scale: Build the foundation to support rapid A/B testing and campaign iteration across channels.
- Vendor and Build/Buy Strategy: Evaluate and manage vendor partnerships as part of a thoughtful build vs. buy approach
- Customer Insight and Personalization: Lead initiatives that harness data for customer personalization, enabling teams to leverage insights for targeted marketing, customer engagement, and growth.
- Data Governance & Compliance: Collaborate with legal, compliance, and security teams to establish data governance policies and ensure adherence to regulatory requirements (e.g., GDPR, CCPA).
- Measurement and Performance: Establish KPIs and benchmarks for data product performance, using quantitative insights to iterate and improve the impact of data initiatives.
- Stakeholder Engagement: Act as the primary point of contact for data product initiatives, partnering with engineering, data science, analytics, and business stakeholders to translate complex data requirements into scalable solutions that meet cross-departmental needs, and effectively communicating updates, insights, and strategies to leadership and other stakeholders.
- Experience: 8+ years of experience in product management, specifically in martech, data product development, data infrastructure, or analytics platforms.
- Technical Skills: Proficiency in SQL, data analytics, and familiarity with data engineering concepts (ETL, data warehousing, API integrations).
- Analytical Mindset: Ability to leverage data to make strategic product decisions and experience in quantitative analysis or data science.
- Leadership & Collaboration: Strong track record of cross-functional collaboration, with excellent communication skills to articulate data concepts to non-technical stakeholders.
- Agility & Innovation: Adaptable to changing business needs, with a proven ability to innovate and drive new data solutions in a dynamic environment.
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $248,000—$310,000 USD
For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer:
- Competitive medical, dental, and vision
- Company equity
- 401(k) plan with company match
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Free Flex subscription
For full-time non-U.S. employees, we offer:
- Competitive compensation + company equity
- Unlimited PTO
Skills Required
- 8+ years of experience in product management, specifically in martech, data product development, data infrastructure, or analytics platforms
- Proficiency in SQL, data analytics, and familiarity with data engineering concepts (ETL, data warehousing, API integrations)
- Strong track record of cross-functional collaboration and excellent communication skills
Flex Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.
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Healthcare Strength — Day-1 medical, dental, and vision coverage is explicitly offered and framed as “best-in-class coverage and options,” suggesting strong baseline health benefits. Additional listings also describe broad health-support elements such as IVF/adoption and gender transition benefits, reinforcing depth in healthcare-related coverage.
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Retirement Support — A 401(k) is available, with a stated company match starting in early 2026, indicating improving retirement support. This rollout appears to address earlier gaps where matching was not consistently present.
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Leave & Time Off Breadth — Unlimited PTO plus company holidays (and, in some descriptions, shutdown days) indicates a wide time-off policy on paper. Hybrid work flexibility and office-day meal credits can add to the overall rewards value for NYC-based employees.
Flex Insights
What We Do
Flex, an NYC-headquartered FinTech company, has created a trusted rent payment experience. It’s hard to believe that it’s 2024 and paying rent on time is expensive, inflexible, and difficult; we’re here to change that! We enable our users to pay rent throughout the month on a schedule that better fits their finances and budget, while also helping them build credit. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Why Work With Us
We believe it takes a diverse team of curious, determined, empathetic, and self aware people to grow a successful company. We value the unique and dynamic perspectives our team brings to solve critical problems that impact the lives of our users and the financial decisions they make.
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