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Lead design, implementation, and support of enterprise voice, video, messaging, contact center, and digital signage platforms. Own service delivery, vendor/contract management, roadmaps, budgets, incident/escalation handling, automation, and people management across global teams.

Lead messaging, positioning, and go-to-market for ActiveOrder. Translate complex order orchestration and omnichannel customer service capabilities into clear value stories, enable sales and partners, drive launches, create thought leadership and content, support analyst relations, and collaborate across product, R&D, services, and sales to increase adoption and differentiation.

The role involves leading the administration of SharePoint and Microsoft 365 platforms, focusing on governance, migration, automation, and providing advanced support across the enterprise.

Lead and manage multiple supply-chain software implementation and support projects: specify and deliver solutions, troubleshoot and resolve issues, oversee testing, training and deployments, manage client relationships, ensure on-time/on-budget delivery, serve as escalation point, and identify upsell opportunities. Up to 50% travel required.

The Account Executive manages client relationships, identifies sales opportunities, executes strategic plans, and supports customer management within assigned accounts.

Serve as senior technical point of contact for supply chain software implementations. Design client-specific enhancements, troubleshoot and resolve issues, maintain and prioritize project issue lists, test and implement interfaces, and support configuration, testing, training, and deployment. Role requires frequent client interaction and up to 50% travel.