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The Associate Tech Support Specialist provides technical assistance to internal and external customers by troubleshooting software and hardware issues, developing solutions, and advising on product use. Responsibilities include handling bug reports, managing case priorities, and providing 24/7 support for Solera products and services, as well as preparing status reports.

The Senior Full-Stack Software Engineer will collaborate with a global team to develop scalable applications, mentor junior engineers, design frameworks, and address performance issues, while contributing to modern software practices. This role involves working with AWS or Azure distributed systems, SQL, and NoSQL data access layers.