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Provide administrative and operational support to loan officers, maintain accurate loan files, facilitate client transactions, coordinate documentation and inspections, assist with overdraft/NSF and past-due actions, and perform general office duties including receptionist relief and notarizing.

Provide front-line, personalized client service for Treasury Management commercial clients; coordinate with sales and operations, perform system installations and testing (ACH, Positive Pay, FTP), support deposit/direct clients, liaison with vendors, and resolve client issues to ensure timely processing.

Lead design, maintenance, and optimization of on-prem and cloud data platforms. Perform DBA duties for SQL Server, manage HA/DR and replication, troubleshoot performance, lead on-prem to Azure migrations, maintain Azure data services and Microsoft Fabric, optimize cloud cost/performance, implement monitoring, collaborate with architects and BI teams, and mentor junior engineers.

Plan, organize, and execute IT audit engagements across applications, infrastructure, and SOX controls. Assess IT internal controls, prepare audit programs and workpapers, communicate findings, track remediation, advise business partners on controls and process improvements, and support external auditors. Collaborate with IT, internal audit teams, and management.

Lead and manage complex onboarding for high-touch Treasury Management clients: create customized plans, coordinate cross-functional teams, handle technical configurations and testing, train clients, ensure compliance, resolve escalations, and improve onboarding processes to meet go-live timelines and SLA commitments.

Provide day-to-day operational support for deposit products (checking, savings, CDs, IRAs, HSAs, online banking). Process account actions (transfers, refunds, closures), reconcile ledger discrepancies, review ATM deposits and returned mail, manage account documentation, and ensure compliance with CIP and internal controls while supporting frontline staff and resolving deposit-related issues.

Lead and manage the Network Operations Center to ensure availability and reliability of infrastructure and business services. Oversee monitoring, incident response, change and problem management, on-call rotations, dashboards, vendor relationships, and continuous improvement through automation and process maturity. Coordinate cross-functional teams during major incidents, perform root-cause analysis, maintain disaster recovery readiness, support audits, and manage staffing, budgets, and team development.

Underwrite and analyze commercial credit requests by reviewing financial statements, collateral, guarantor positions, and industry data; prepare written analyses, present to loan committee, assist in closings, monitor loans and perform appraisal reviews.

Independently evaluate financial condition and creditworthiness of complex commercial clients through advanced financial statement and projection analysis, collateral and guarantor review, industry research, and written credit presentations. Advise relationship managers, attend committee meetings, perform appraisal and inspection reviews, and mentor junior analysts to mitigate portfolio risk.

The Senior Financial Analyst will analyze financial data, improve financial status, reconcile transactions, and support management with insights and training for junior staff.