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The role involves document processing and record keeping for customer accounts, requiring knowledge of products and services. Responsibilities include entering new account information, changing existing account details, answering inquiries, summarizing documents, and providing administrative support. The position emphasizes high-quality customer service and maintaining client relationships.

As a Fraud Analyst, you will monitor account activity to detect fraudulent transactions, secure accounts, collaborate with departments to validate charges, work with merchants to resolve issues, and maintain processing records.

The Credit Review Specialist conducts credit analyses, gathers and interprets credit information, and prepares credit reports for lending decisions. They monitor customer accounts, identify potential issues, and maintain databases to maximize credit quality and minimize risk.

The Talent Sourcer will manage the initial stage of the global recruiting process, including candidate interaction on social media, identifying qualified candidates, initial phone screenings, and developing talent pipelines for future hiring needs.

The Operations Risk Data Analyst supports the Risk Assessment program, preparing data packs for workshops and attestations, ensuring data accuracy, and conducting analysis of risk assessment outcomes. They also manage reporting on trends and opportunities while coordinating data for the assessment system, contributing to ongoing risk analysis initiatives.

The role involves processing customer complaints ensuring compliance with credit card regulations, preparing client correspondence, and proactively identifying solutions. It requires effective time management and attention to detail while working in a hybrid environment for a financial services provider.

The role involves providing high-quality customer service through responding to inquiries and resolving customer issues efficiently. Responsibilities include account maintenance, resolving billing disputes, issuing payments, and handling lost or stolen cards. Strong problem-solving skills and effective communication in English and Polish are essential.