At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
Job DescriptionThe Technology, Cybersecurity, and Digital, Data, and AI Risk team provide support to our business partners to maintain an agile, well-controlled environment that can rapidly and reliably deliver services across the enterprise. This Technology Risk Manager position will support Technology organizations in EU and APAC. To achieve this, the Technology Risk Manager must develop a deep understanding of the aligned leader’s area and partner to:
- Consult control owners and leaders about the risk profile of their portfolios of processes and applications
- Serve as a trusted risk advisor to aligned Technology leaders.
- Identify and address risks before they impact objectives
- Oversee and enable the aligned Technology team’s compliance with existing and new requirements
- Evaluate and consult on the risks associated with strategic priorities or major programs and projects
- Provide actionable information to help prioritize risk-mitigation actions across the portfolio of platforms/applications managed by the leader
- Design and enhance effective control environments for technology products and services
- Simplify the existing control environment using process/control re-engineering and automation
- Respond to unexpected events and findings
Top 3 Skills:
- Technology Risk Management
- Understanding of technology infrastructure and application development
- Agile Development and Deployment
Top 3 Responsibilities:
- Identify, monitor, and report on processes, risks, and controls within risk appetite
- Influence risk-based outcomes within the Technology group’s portfolios
- Provide guidance on how to effectively achieve and sustain compliance with regulatory, industry and contractual obligations, as well as information security policies and practices
Other Role responsibilities include:
- Collaborate to drive strategic outcomes for the good of the overall team
- Consult on strategic initiatives that are defined by the product area owner; ensure risks are appropriately documented, reported, and escalated
- Provide advisory and implementation support in the development of management responses to manage associated risk
- Perform risk assessments to evaluate compliance with existing policies and procedures and to accurately identify risks and drive remediation processes to ensure that compliance and security gaps are addressed
- Use data analysis to help aligned Program Leaders develop proactive and anticipatory approaches to risk management
- Support aligned Technology or Business Line team in demonstrating evidence of control effectiveness and identify and escalate control gaps in a timely manner
- Deliver targeted and actionable risk reporting across various leadership levels
- Serve as a functional liaison between the Business Line and second and third lines of defense
Basic Qualifications:
- Bachelor's degree, or equivalent work experience
- Typically, more than 8 years of applicable experience
Preferred Skills/Experience:
- Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
- Advanced understanding of the business line’s operations, products/services, systems, and associated risks/controls
- Thorough knowledge of Risk/Compliance/Audit competencies
- Strong management skills in processes, projects and people
- Excellent presentation, interpersonal, written, and verbal communication skills
- Strong analytical, problem-solving and negotiation skills
- Proficient computer skills, especially Microsoft Office applications
- Applicable professional certifications (e.g. CRISC, ITIL, CISSP, CGEIT, etc.)
Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
Total Rewards
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Closing Date
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
Skills Required
- Bachelor's degree or equivalent work experience
- More than 8 years of applicable experience
- Applicable professional certifications (e.g. CRISC, ITIL, CISSP, CGEIT, etc.)
Elavon, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elavon, Inc. and has not been reviewed or approved by Elavon, Inc..
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Retirement Support — Retirement programs through the parent bank include a 401(k) match with immediate vesting and a company‑funded pension, strengthening long‑term financial security. Additional financial‑protection programs complement these offerings.
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Leave & Time Off Breadth — PTO, paid holidays (including a personal holiday), paid volunteer time, and an option to purchase extra vacation indicate broad time‑off coverage. These features support work–life balance across roles.
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Parental & Family Support — Paid parental leave for all U.S.-based parents and additional paid pregnancy disability leave, plus adoption and surrogacy reimbursement, provide robust family support. These programs sit alongside standard medical, dental, and vision options.
Elavon, Inc. Insights
What We Do
YOUR ELAVON We pride ourselves on delivering exceptional payment experiences, whether customers tap, insert, or swipe. Pay online, mobile, or in-person. Our fast and secure payment solutions are tailored to meet the needs of any business. For more than 30 years, Elavon has been a leader in payment processing. Backed by cutting-edge software and technologies, we serve more than 1.5 million customers across 36 countries. We grow with you — whether your business is large or small, local or international. We help you drive revenue and customer satisfaction with our tailored solutions that are designed to meet the needs of your industry. Visit elavon.com or call 1-877-754-1095* to learn more about our wide range of innovative solutions and services. Discover how our customer-first approach will help you grow your business, set you apart from competitors and strengthen your brand. * We accept relay calls ELAVON BY THE NUMBERS* • A global leader in payment processing for more than 30 years • Consistently rated among the top five global payment providers in the world • Backed by the strength and stability of U.S. Bank, the fifth largest commercial bank in the U.S. • More than 1.5 million customers in over 36 countries • Processing more than 6.2B total transactions annually in over 131 currencies • Partnerships with more than 650 banks worldwide • Multilingual customer service available 24/7/365 * Nilson Report, 2020/2021
