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Serve as a strategic partner to social good customers to drive adoption of Blackbaud/YourCause cloud solutions. Build executive relationships, develop success plans, monitor customer health, protect recurring revenue, support renewals, identify expansion opportunities with sales, and foster advocacy through best practices, training, and events.

Partner with Product and Technology leaders to lead forecasting, budgeting, variance and cost analysis. Improve reporting through automation, support month-end close, headcount tracking, vendor reviews, and produce executive presentations to inform strategic decisions and ensure compliance.

Lead threat detection, investigate and respond to security incidents, reverse-engineer malware, build detections and automations, perform intrusion and log analysis across on‑prem and cloud environments, mentor analysts, and improve security tooling and processes.

As a Principal AI Pricing Strategist, you'll design innovative pricing models for AI products, ensuring adoption and sustainable monetization while collaborating with cross-functional teams and analyzing customer data.

The role involves advising customers on Blackbaud reporting and analytics, partnering with teams, conducting workshops, and optimizing data strategies, as well as creating resources for self-service.

Design and deliver scalable, AI-augmented leadership development programs and executive facilitation across global audiences. Partner with stakeholders to assess needs, run executive offsites, create inclusive learning experiences, evaluate effectiveness with traditional and AI-driven methods, and iterate to improve organizational impact.

The Process Documentation Specialist oversees documentation strategy, ensures consistency in practices, trains employees, and maintains documentation accuracy for Support processes.

The Enterprise Architect for Data & AI will shape the architecture for the SaaS platform, ensuring efficient data practices and responsible AI governance, while collaborating with various teams to align technology with business goals.

The Engineering Manager will lead teams in developing and managing Blackbaud's Data & AI platform, focusing on scalability, security, and cost-efficiency.

Administer and govern enterprise learning platforms (Docebo/DevelopU), ensure data integrity, enable stakeholders with guidance and documentation, support reporting and continuous improvement, and drive platform evolution including AI-enabled features.