Designs and governs enterprise security architecture across cloud, private cloud, colocation, networking, virtualization, identity, endpoints, applications, and data environments. Develops standards, reference designs, roadmaps, and security controls; leads threat modeling, risk assessments, technology evaluations, and architecture reviews. Partners with engineering, infrastructure, compliance, operations, and customers to address risks, support audits and incident response, and translate regulatory requirements into scalable technical solutions.

Leads the strategy, design, delivery, and continuous improvement of technical training for Operations teams. Manages onboarding, continuing education, documentation, skills assessments, LMS administration, learning paths, and performance measurement. Leads Technical Trainers and Writers, manages workloads and priorities, and partners with technical and business stakeholders. The role also supports continuous improvement through operational data, Agile practices, responsible generative AI use, and occasional maintenance of PHP-based training or operational applications.