Top Tech Jobs & Startup Jobs

Provide escalated technical support and root-cause analysis across networking, security, virtualization, storage, backup, and disaster recovery. Lead documentation, training recommendations, cross-team collaboration, and after-hours on-call support. Use automation and AI tools to improve processes and work within ServiceNow to resolve customer issues within SLAs.

Provide escalated technical support and leadership for network, security, virtualization, storage, backup and disaster recovery across MSP/cloud environments. Troubleshoot complex issues, collaborate with engineering and stakeholders, maintain documentation, support premier customers, participate in on-call rotation, and improve training and processes.

Provide advanced technical support and escalations for MSP customers across networking, security, virtualization, storage, backup, and disaster recovery. Lead troubleshooting, coordinate root-cause analysis, update documentation, support training, participate in on-call rotation, use AI tools, and collaborate with engineers and stakeholders to improve processes and products.

Design, implement, and operationalize IBM Power Systems and PowerVS environments. Architect AIX and IBM i deployments, integrate POWER hardware with storage and Fibre Channel, manage virtualized environments (PowerVM/VIOS/PowerVC), ensure security/resilience, support operations escalations, and assist sales as an IBM Power subject-matter expert.

The Sr. Midrange IBM Engineer will design, implement, and support the administration of IBMi environments, including system maintenance, high availability solutions, and technical support for internal teams and clients.

The Senior AI Integration Engineer develops and supports AI-driven workflows across systems, managing lifecycle, integrations, and stakeholder requirements.

Support monthly and quarterly reporting, budgeting, forecasting, and long-term financial modeling. Conduct strategic financial analysis, monitor KPIs, analyze customer and sales data, product margins, and capacity planning. Provide executive reporting and ad hoc analysis to drive strategic decision-making and identify performance improvement opportunities.

Lead multiple concurrent technical projects and enterprise programs from initiation to close. Translate business objectives into project plans, manage scope/schedule/budgets/risks, drive cross-functional accountability, mature PMO capabilities, create reporting and governance, mentor project managers, and ensure projects deliver measurable business outcomes.

The Strategic Account Executive will own the sales process from prospecting to closing, focusing on mid-market to small enterprise companies, ensuring alignment with business drivers and achieving sales goals.

Manage, deploy, troubleshoot, and support Windows Server and Citrix environments for managed-service customers. Act as first responder for OS incidents, handle ticket queue and escalations, document resolutions, participate in on-call rotation, and support projects to expand and improve services.