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The Lead Guide is responsible for operational tasks, employee training, and providing expert knowledge on cannabis products to customers. They ensure exceptional customer service, manage patient orders, and maintain confidentiality of sensitive information. They also assume management duties when required and resolve customer issues effectively.

The job involves various responsibilities based on the department supported, such as retail, customer care, cultivation, manufacturing, formulation, inventory, testing, facilities, distribution, and more. Required qualifications include being 21 or over, having a high school diploma or equivalent, and a valid government-issued photo ID. Successful candidates are self-motivated, flexible, collaborative, and creative thinkers. Benefits include employee discounts, medical/vision/dental coverage, 401k, well-being programs, paid time off, parental leave, flexible work arrangements, tuition reimbursement, and pet insurance.

The job involves working in various departments such as retail, customer care, cultivation, manufacturing, formulation, inventory, testing, facilities, distribution, logistics, and more within a cannabis company. Candidates need to be self-motivated, able to work fast and collaboratively, think creatively and hold a high school diploma or equivalent.