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Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

Lead strategic and operational programs to optimize Sales, SDR, and Channel processes. Use analytics, automation, and tooling to improve pipeline health, forecast accuracy, and customer retention. Build dashboards, identify at-risk accounts, implement scalable processes, and partner with leadership to translate data into actionable revenue-driving initiatives.

The Director of People Partnerships will develop a people partnership framework, manage a small team, and work closely with senior leadership to enhance organizational capability and team health through strategic people initiatives.

The Senior Product Designer will lead user experience strategy, collaborate with cross-functional teams, create and iterate on product designs, and guide the design team while impacting product direction.

The People Partner will develop leaders, enhance team performance, navigate organizational health, drive business outcomes, and collaborate cross-functionally on talent initiatives.

Design, deliver, and continuously improve structured onboarding programs for Revenue roles. Administer the LMS, manage AI role‑play content, track new‑hire progress, build manager coaching plans, partner with Revenue leaders, and support promotional readiness and reporting.

As a People Operations Coordinator, you'll coordinate recruitment, streamline onboarding processes, manage HR logistics, and enhance employee engagement at Tekmetric.

The Channel Partner Manager will cultivate partnerships, drive revenue, and collaborate internally to enhance Tekmetric's growth in the automotive industry. Key responsibilities include managing partner relationships, evaluating opportunities, negotiating deals, and engaging with executives.

Sell Tekmetric's integrated payments to auto repair shops through full-cycle sales: prospecting, demos, negotiation, closing, pipeline management, statement analysis, account retention/expansion, cross-functional collaboration, and event-based lead generation.

The Engineering Manager will lead a team of engineers, guide technical direction, and ensure quality and timely execution of projects while fostering a collaborative environment.