Sales Development Representative

Reposted 10 Days Ago
2 Locations
In-Office or Remote
Junior
Automotive
The Role
As a Sales Development Representative, you'll generate leads and support the sales team by managing the customer journey through communication and information refinement.
Summary Generated by Built In

About Tekmetric

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. 
But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

What You’ll Do

Our Sales Development Representatives will partner with our sales team to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through generating qualified leads.

You will be responsible for:

  • Lead generation through target account selling and outbound cold calling.
  • Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…) 
  • Building out and refining information about leads in a CRM, to assist in lead qualification 
  • Providing useful details to the sales team so they can deliver a tailored demo experience
  • Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey.
  • Ensuring all potential customers receive exceptional service from start to finish
  • Helping coach and provide light training to new Sales Development Representatives as we grow

This is an exciting and rewarding role for anyone that wants to develop or even kick-start their career in sales! There are many opportunities for career development and progression – with successful SDRs becoming Account Executives as well as opening up opportunities for additional advancement within our sales organization.


What You’ll Bring

  • 1-3 years of work experience (Sales and/or SaaS experience, a plus)
  • Experience with following defined processes using a CRM (HubSpot, a plus)
  • Innate interest in startups, sales, and technology, with a strong desire to be a top performer
  • Strong interpersonal skills and friendly professional demeanor on the phone
  • Strong organizational and time management skills
  • An honest and genuine approach to helping potential customers
  • Strong desire to grow personally and professionally in Sales
  • Ability to succeed in a sales quota environment 
  • Candidates in the eastern or central time zone preferred 

The Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. 
We move fast as a team, remain curious, and take full ownership of our results - no excuses, no finger-pointing. 
If you thrive in ambiguity, take initiative, and value honest feedback as a tool for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, challenge assumptions (even your manager’s), and push for better outcomes.
This is a place for builders, not bystanders. Success here requires focus, follow-through, and a willingness to roll up your sleeves - but, if you’re motivated by meaningful work and real results, the experience is deeply rewarding. 
You’ll join a team that cares about the work, supports one another, and isn’t afraid to take smart risks to achieve bold goals. If that fires you up rather than intimidates you - we can’t wait to meet you!


Why You'll Love Working With Us

Health & Wellness That Have You Covered:

  • Enjoy the flexibility of remote work
  • Competitive base salaries that reflect your value.
  • Generous Paid Time Off, because we know you do your best work when you're well-rested.
  • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
  • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
  • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
  • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. 
  • Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!


Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Top Skills

CRM
Hubspot
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The Company
HQ: Houston, TX
0 Employees
Year Founded: 2015

What We Do

The Tekmetric Shop Management System is an all-in-one solution that seamlessly combines industry-leading integrations and cutting-edge features that shop owners can’t find anywhere else. Tekmetric’s API also lets shops use other preferred integrations pending permission from shop owners to share their business data with other services. Key features such as customer profiles and notes, digital vehicle inspections, Tekmessage™ True Two-Way Texting, a job board, a tech board, and Tekmerchant™ Text-to-Pay seamlessly culminate to create a streamlined workflow makes life easier for everyone involved in the repair process.

Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first. Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Even now that Tekmetric has grown to a team of 80+ people, our service philosophy of listening to customers has remained a core value. Thousands of shops across North America run on Tekmetric and lead the industry in customer care, shop profitability, and community involvement. Together, shop owners and the Tekmetric team are accomplishing their shared mission to Drive the Auto Repair Industry Forward.

Why Work With Us

We love to build, whether that means building our people, our processes, our technology, or relationships across the auto repair industry. If you’re the kind of person who finds joy in working with others to invent something new and push the boundaries of what’s possible, there’s a space for you on our team.

Come build with us!

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