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Lead and manage the dealership sales team to meet targets, develop sales strategies, oversee daily operations and inventory, ensure exceptional customer experience, recruit and train staff, collaborate with marketing, and report on performance using DMS and CRM tools.

The posting contains only equal-opportunity and E-Verify statements and does not list duties. The role title "Receptionist" implies front-desk administrative tasks, phone handling, and customer service responsibilities, but no specific responsibilities are provided in the description.

Manage automotive finance processes by working with sales and lenders to secure financing, present warranties and insurance products, structure compliant deals, meet F&I sales goals, maintain customer satisfaction, and complete accurate finance paperwork.

Engage customers, guide them through vehicle selection and purchase, deliver white-glove digital deal handoffs, conduct test drives, and build pipeline via equity mining, service-lane engagement, and follow-up. Use CRM (VinSolutions, Tekion) and AI tools, meet monthly sales targets, protect CSI, and work evenings/weekends as needed.

Sell Mercedes-Benz vehicles by greeting customers, assessing needs, demonstrating features, conducting test drives, explaining pricing/financing, closing deals, and providing post-sale service while meeting monthly targets.

Manage pre-owned vehicle acquisition, appraisals, reconditioning, inventory control, advertising, and deliveries. Supervise and coach pre-owned sales staff, meet sales goals, and maintain high customer satisfaction and CSI ratings.

Convert showroom visitors into buyers by understanding needs, demonstrating vehicles and features, conducting test drives, maintaining CRM and customer records, assisting with paperwork, collaborating to meet sales targets, and supporting showroom displays and promotions.

Manage inbound leads via phone, email, and chat; follow up with prospects; schedule sales and service appointments; maintain CRM records (Vollie); support marketing outreach and collaborate with sales and service teams to ensure excellent customer experiences.

Greet customers, assess needs, present Mercedes-Benz vehicles, conduct test drives, support financing and trade-ins, follow up with clients, meet sales targets, and maintain product knowledge while delivering premium customer service throughout the purchase process.

Lead showroom and digital sales teams to structure deals, develop staff, handle escalations, and drive transparent, fast customer experiences using Tekion and CRM tools. Manage operations, hiring, performance, and metrics to maximize gross and customer satisfaction.