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Provide tier 2/3 on-site IT support for Windows and macOS in an enterprise/research setting, troubleshoot hardware/software and scientific peripherals, manage backups and desktop images, deploy virtualization solutions, use ServiceNow ticketing, recommend hardware/software, and educate staff.

Develop and maintain CANES/C4I courseware aligned to fleet baselines. Translate system updates and configuration changes into lesson plans, labs, and training materials using ISD methodology and Navy authoring tools. Support pilot courses, evaluate effectiveness, and ensure technical accuracy reflecting real-world system administration.

Provide hands-on and remote desktop/mobile IT support for end users including VIPs. Configure, deploy, secure, and troubleshoot hardware, OSes, and software; manage tickets in ServiceNow; track special projects; and support organizational IT initiatives while maintaining appropriate clearances.

Provide tier 2/3 on-site IT support for Windows and macOS in an enterprise/research environment, troubleshoot hardware/software and scientific peripherals, manage backups and desktop images, support virtualization platforms, use ServiceNow for ticketing, evaluate hardware/software solutions, and train staff. Must obtain Public Trust clearance.

Manage and control software licenses, media, and documentation for the SSA. Coordinate data calls, maintain software lifecycle records and government repositories, duplicate and distribute software as allowed, and ensure proper classified control and compliance.

Administer, test, and implement DoD/Navy databases to support Navy Modernization Process, track and report Ship Change Documents, ensure baseline/configuration accuracy, manage data for acquisition milestones, and implement database security.

Develop and run SAS programs to validate and clean surveillance and research data, create codebooks and data plans, perform geospatial and molecular HIV analyses in R, collaborate on novel code and reporting, and support dissemination to federal and external partners while ensuring data quality and documentation.

Develop and validate surveillance, clinical, and research datasets using SAS and R. Identify and resolve data discrepancies, create codebooks and data management plans, perform geospatial and molecular HIV analyses, collaborate on code development, and support dissemination and reporting to federal and external partners.