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Leads Botify’s US People team and employee experience, advising leaders on employee relations, performance, organizational design, and team health. Owns HR operations, compliance, onboarding, offboarding, HRIS integrity, compensation and benefits support, and workplace experience for the NYC office. Develops engagement, recognition, communication, remote-work, learning, and manager-enablement programs while partnering with global People leadership.

Own the product vision, strategy, roadmap, and lifecycle for Botify’s search performance and indexability products. Lead market, competitor, and user research; translate needs into prioritized initiatives; collaborate with design, engineering, marketing, sales, and services; define product metrics; analyze performance; and drive data-informed decisions. The role focuses on technical SEO, bot optimization, AI-driven search discovery, and scalable product delivery in a bilingual French- and English-speaking environment.

Manage strategic enterprise customer programs, including platform implementations, adoption plans, technical coordination, client health monitoring, executive business reviews, and growth initiatives. The role partners with account, support, engineering, and services teams to guide customers through complex technology transformations, improve service delivery processes, and maximize value from Botify’s SEO and AI-driven search platform.

Manage a mid-market account portfolio, building customer relationships and serving as an internal customer advocate. Own renewals from discovery through contract completion, while identifying and closing expansions, upsells, and cross-sells. Partner with Customer Enablement Managers to maximize customer value, understand client priorities and budgets, and lead annual business reviews with value-focused commercial narratives.

Generates enterprise business opportunities through account research, outbound email, phone, and LinkedIn campaigns. Books qualified meetings for Account Executives, maintains Salesforce account and contact data, collaborates with sales, marketing, and partnerships teams, and meets activity and pipeline-generation targets. The role requires learning Botify’s AI search technology, understanding enterprise buyer personas, and communicating its value to marketing, ecommerce, digital marketing, and AI search leaders.

Drive enterprise new-business revenue through pipeline generation, product demonstrations, contract negotiation, and closing new logos. Partner with Business Development, Demand Generation, Solutions, Customer Success, and Product teams. Build trusted relationships with Marketing and SEO decision-makers, understand customer needs, and communicate Botify’s SaaS value proposition and use cases. The role requires enterprise sales experience in SaaS MarTech or a related industry, strong revenue performance, complex-solution selling ability, and fluent French and English.

Manage the post-sales lifecycle for enterprise SEO customers, including onboarding, training, platform configuration, technical support, best-practice guidance, documentation, and project execution. Troubleshoot customer issues, create reports and business logic, support Level 1 requests, monitor SEO and search technology trends, and provide product feedback. The role requires technical SEO expertise, analytical problem-solving, and strong communication with technical and business stakeholders.

Manage long-term client engagements and SEO consulting projects. Responsibilities include building client relationships, leading meetings, developing SEO roadmaps, conducting technical audits, managing SEO tickets, overseeing site migrations, interpreting data, guiding reporting solutions, QAing implementations, and applying technical optimizations through Botify PageWorkers. The role requires strong technical SEO expertise, client communication, cross-functional collaboration, and the ability to translate complex concepts into actionable recommendations.

Drive new enterprise revenue by generating pipeline, conducting product demonstrations, negotiating contracts, and closing new logos. Partner with Business Development Representatives to identify and qualify opportunities, build relationships with Marketing and SEO decision-makers, communicate Botify’s value proposition, and collaborate with Demand Generation, Solutions, Customer Success, and Product teams to support growth.

Own the enterprise sales cycle across North America, including pipeline generation, executive discovery, multi-threaded relationship building, business case development, negotiation, forecasting, and closing new-logo SaaS deals. Partner with BDRs, Solutions Consultants, Account Management, RevOps, AWS, and GCP teams. Use MEDDPICC, Salesforce, Gong, and AI tools to drive enterprise sales, co-sell opportunities, and reliable revenue outcomes.