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The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

The Enterprise Implementation Manager leads and manages complex implementation projects for clients, ensuring successful product delivery and customer satisfaction through effective communication and project coordination.

The Senior Implementation Manager leads complex health data integration projects, ensuring customer satisfaction through effective communication and project management. Responsibilities include developing implementation plans, coordinating teams, and mitigating risks.

The Senior Advisor, Member Services will cultivate relationships with members, align their strategies with Arcadia's solutions, and provide strategic guidance to optimize utilization of the platform.

The Application Enablement Analyst role involves client-facing tasks, process improvements, and technical responsibilities focused on product implementation in healthcare data and analytics.

The Analyst will create analytics and reporting, support health data analysis, and collaborate with clients to improve healthcare insights. Responsibilities include developing SQL data models, delivering dashboards, and conducting client support and training.

The Actuarial Director leads actuarial strategy for key clients, drives financial decisions, oversees product forecasting and collaborates with product and data teams to enhance analytics capabilities.

The DevOps Engineer will support infrastructure in an AWS environment, automating services, creating and securing solutions, and optimizing CI/CD pipelines. The role requires significant technical expertise and problem-solving skills.

As an Analyst in Production Support, you will triage and resolve customer-reported issues using various tools, while collaborating with cross-functional teams to improve product support.

The Production Support Operations Analyst resolves customer issues, manages support tickets, and assists in process documentation and improvements while collaborating with internal teams.