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Manage a high-volume portfolio of mid-market SaaS customers, serving as the primary commercial contact. Drive product adoption, customer education, renewals, retention, account growth, and risk mitigation through scalable engagement programs. Monitor account health and usage trends, identify expansion opportunities, coordinate with Sales, Product, Support, and Technical teams, and communicate customer feedback to influence product development.

As a Senior Solutions Architect, lead client implementations, propose technical solutions, support integrations, conduct testing, and drive product evolution at Alloy.

Design and build a scalable partner integration platform, lead full-stack development (frontend and backend), collaborate with product and vendors, mentor engineers, and deliver robust, tested customer-facing features integrating third-party data APIs and SDKs.

Partner with account executives in enterprise pre-sales by addressing technical requirements, delivering customized demonstrations, building UAT environments, managing proof-of-concept exercises, conducting architecture and security reviews, and scoping solutions for implementation handoff. The role requires collaborating across sales, product, engineering, and professional services while supporting fintech and banking customers with identity, fraud, credit, and compliance solutions.

Own outbound sourcing strategy for Engineering roles while supporting Product and GTM searches. Build talent maps, engage passive technical candidates, conduct market research, track pipeline metrics, and improve outreach conversion. Lead Alloy’s AI-augmented sourcing workflow using tools such as Noon.ai and Gem, develop sourcing playbooks, and partner with recruiters and leadership on talent intelligence and pipeline health.

Design and build Alloy’s go-to-market technology architecture, including CRM integrations, iPaaS automations, data pipelines, and workflow improvements. Develop SQL, Python, and JavaScript scripts for data manipulation and automation; monitor data quality and system performance; support reporting and BI dashboards; troubleshoot integration issues; and advise on GTM technology, vendors, and build-versus-buy decisions. Partner with RevOps, Sales, Marketing, Customer Success, IT, and leadership to translate business needs into scalable technical solutions.

Own full-cycle B2B SaaS sales across banking and credit union accounts, from prospecting through close. Build territory pipeline through outbound and partner-sourced opportunities, position Alloy’s fraud and identity-risk solutions, navigate complex buying committees, and collaborate with Partner Account Managers on co-selling and contracting. Maintain Salesforce pipeline hygiene, deliver accurate forecasts, manage executive relationships, and coordinate with Marketing, Solutions Engineering, Product, and Client Success for successful deal execution and handoff.

Own end-to-end enterprise sales to top US banks: build relationships, conduct discovery, craft solutions, manage multi-threaded sales cycles, lead negotiations, and close deals while collaborating cross-functionally.

Manage and grow a portfolio of enterprise financial customers as a strategic advisor. Drive adoption, retention, and expansion through executive QBRs, stakeholder engagement, data-driven insights, and collaboration with Sales, Product, and Engineering to optimize fraud, risk, and identity use cases.

Embed with strategic enterprise accounts to architect and tune end-to-end deployments, write production code across Alloy's stack, serve as the technical partner for customers, own engineering QBRs and on-call escalations, and produce reusable platform primitives and documentation to accelerate future deployments.