Top Tech Jobs & Startup Jobs

Owns the early partner lifecycle for banking and credit union segments, including sourcing, qualifying, recruiting, and signing referral and reseller partners. Develops joint business plans, coordinates technical integrations, establishes go-to-market processes, creates enablement materials, generates referral pipeline, and tracks partner performance through Salesforce. Collaborates with Sales, Product, Technical Solutions, Marketing, RevOps, Legal, and Partner Operations before transitioning launched partners to account management.

Own and scale Alloy’s customer enablement program for a technical, API-driven SaaS platform. Responsibilities include auditing and consolidating resources, developing onboarding and product-release training, facilitating hands-on customer sessions, closing documentation gaps, and creating feedback loops with Product, Design, Support, Delivery, and Marketing. Measure outcomes such as self-service, adoption, ticket deflection, and time to value while determining whether customer challenges require content, training, or product improvements.

Lead analytics engineering efforts to design and build dbt models, maintain a semantic/metrics layer, ensure Snowflake performance, establish modeling/testing/documentation standards, partner with Data Science/Product/Engineering, and deliver native warehouse data products to customers.

Own Alloy’s People technology architecture, integrations, data pipelines, automation, migrations, reporting, and governance. Build connections between HR systems and business intelligence platforms, enable workforce self-service analytics, evaluate AI-native tools, and partner with IT and Security on access, privacy, SSO, and compliance. The role requires translating technical People systems work into measurable business impact for executives and other nontechnical stakeholders.

Lead complex, high-priority customer escalations, troubleshoot Alloy platform issues, design long-term solutions, improve tooling and documentation, mentor junior engineers, participate in on-call rotation, and collaborate with Product and Engineering to influence roadmap and product quality.

Own Alloy’s AWS cloud security program, partnering with Infrastructure and engineering teams to secure new designs, reduce infrastructure risk, manage CSPM findings, and implement Terraform-based remediations. Build SIEM and CSPM detections, alerts, dashboards, and runbooks; improve AWS permissions and network security; participate in on-call incident response; and drive root-cause remediation and preventative controls.

Own the long-term technical success of strategic enterprise accounts from onboarding onward. Advise clients on architecture, integrations, workflows, scalability, and platform adoption; develop technical roadmaps; lead executive and engineering discussions; scope solutions and migrations; identify and mitigate technical risks; maintain architecture documentation; and mentor junior team members.

Triage incoming support cases, lead short discovery calls, gather logs/screenshots/configuration, write clear handoffs for senior engineers, resolve straightforward product questions and repeatable implementation tasks, maintain ticket hygiene and SLAs, and improve runbooks and intake processes.

Own the architecture, roadmap, administration, reliability, and data integrity of Alloy’s GTM systems, including Salesforce and related revenue tools. Build integrations and automations using APIs and iPaaS platforms, connect systems to NetSuite and Snowflake, and improve productivity and data hygiene. Partner with Sales Ops and Deal Desk on quote-to-cash, approvals, territory, and quota automation. Manage tooling vendors, establish technical standards, and collaborate cross-functionally while remaining hands-on in solution delivery.

Own Salesforce administration for Sales, Marketing, and Customer Success, including configuration, declarative automation, data quality, user support, permissions, and provisioning. Administer adjacent GTM tools such as Gong and Apollo.io, support territory, quota, and forecasting changes, and manage sandbox testing, deployments, release documentation, and user communications.