Supports the CEO through end-to-end calendar and inbox management, meeting preparation, decision and action tracking, SOP development, lead triage, proposal support, client communication routing, travel and event logistics, and AI-enabled administrative automation. The role requires proactive time protection, strong follow-through, excellent English communication, confidentiality, technical adaptability, and reliable remote work during U.S. Eastern Time hours.

Guide customers through HubSpot implementations, including technical setup, migrations, discovery, objective setting, project planning, training, adoption, and activation. Evaluate client technology stacks, recommend onboarding approaches, advise on HubSpot best practices, and build long-term success plans. Conduct customer calls, provide resources, manage follow-up, and maintain strong client relationships while meeting CSAT and internal KPI targets.

Develop and maintain full-stack WordPress and HubSpot solutions, including custom themes, modules, workflows, CRM configurations, APIs, integrations, and automation. Manage data accuracy, reporting, security, compliance, and system synchronization across marketing, sales, and customer service platforms. Optimize website performance, mobile experience, and lead generation while troubleshooting integrations, supporting users, and collaborating with stakeholders.