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Manages assigned commercial furniture accounts as the primary client contact, overseeing projects, work orders, quotes, service contracts, pricing, customer communication, and satisfaction. Coordinates dealer teams, designers, contractors, and other third parties; presents products and services; manages account profitability and sales opportunities. Requires commercial furniture sales experience, space planning and project management skills, and knowledge of contract furniture processes and interior design.

Provides administrative, reception, customer experience, showroom operations, shipping, inventory, calendar, meeting, and executive support. Maintains the Customer Experience Center, coordinates facilities and supplies, manages mail and shipments, supports sales records in NetSuite and SharePoint, responds to client inquiries, and assists leadership with communications, scheduling, events, and travel arrangements.

Leads an area sales organization by setting goals, developing business plans, coaching direct reports, managing client relationships, forecasting revenue, and driving new business. Oversees prospecting, account strategy, solution development, negotiations, CRM usage, budgets, performance management, and sales team growth while partnering with internal teams and manufacturer representatives.

Generates and qualifies leads, sells contract furniture and related services, prepares proposals and quotes, closes sales, and manages customer relationships through implementation. The role is responsible for sales volume, margins, new business goals, order accuracy, customer satisfaction, receivables support, forecasting, and coordination with design, project management, accounting, operations, and installation teams.

Supports the sales team with client needs assessment, product specifications, pricing and budgetary quotes, vendor labor quotations, presentation materials, order preparation, and client documentation. Maintains client standards and project finish schedules, attends meetings, records project notes, coordinates samples, and provides general administrative support. The role requires strong communication, customer service, interpersonal, organizational, and sales-support skills.

Supports showroom operations, reception, guest services, shipping, events, executive administration, and sales production. Assists with product specifications, vendor and labor pricing, quotes, presentations, client meetings, order entry, CRM data tracking, and customer events. Maintains product libraries, supplies, facility coordination, branded materials, and client standards while supporting Client Engagement Managers and the Managing Director.

Manages assigned commercial furniture accounts as the primary client contact, overseeing customer relationships, projects, work orders, quotes, service contracts, pricing, sales, and satisfaction. Coordinates dealer teams, designers, contractors, and other third parties; provides status updates; ensures quality and margin standards; and identifies new product and service opportunities. Requires commercial furniture account management or sales experience, space planning and project management skills, and strong communication abilities.

Coordinates quality assurance and project management for commercial furniture installations. Responsibilities include project planning, scheduling, vendor and client coordination, order tracking, site installation supervision, documentation, punch-list completion, warranty issue resolution, and quality inspections. The role collaborates with installers, contractors, manufacturers, sales teams, and customers to ensure installations meet specifications, timelines, and quality standards, with potential progression into full-time project management.

Supports sales teams, strategic accounts, and dealer principals by preparing product specifications, pricing proposals, quotes, presentations, order documentation, and client approval packages. Assists with vendor labor and pricing quotations, finish samples, system order entry, project notes, meeting minutes, and client standards maintenance. The role also provides administrative support, attends client meetings, and communicates with internal teams and customers.

Coordinates commercial furniture installation projects from planning through completion, managing schedules, vendors, client communication, documentation, shipping, site installation, punch lists, warranty issues, and quality compliance. Conducts site inspections, documents product deficiencies in PlanGrid, coordinates corrective actions, and tracks installation completion. The role is a hybrid Quality Assurance and Project Management position with an expected transition into full-time project management.