Manages casino gaming and entertainment operations, including organizational strategy, staffing, regulatory compliance, responsible gaming, budgeting, security measures, guest service, training, and performance analysis. Collaborates with executives, regulators, internal controls, and property teams to maintain efficient, compliant operations and achieve company objectives. Reviews gaming statistics, oversees policies and procedures, and manages projects supporting evolving business goals.

Coordinates casino promotions, giveaways, drawings, hot seat events, off-site community activities, and players club enrollment. Maintains promotional materials and marketing information, provides administrative support, and develops partnerships with local businesses. Requires strong organization, communication, teamwork, flexible availability, and the ability to work in a loud, smoke-exposed environment while lifting 25–30 pounds.

Performs daily audits of gaming, cage, and non-gaming revenues; reconciles financial documents, investigates discrepancies, verifies compliance with internal controls and regulations, and documents exceptions. Maintains confidentiality, supports audit scheduling, resolves issues, recommends corrective actions, and completes assigned projects in a casino environment.