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Coordinates ocean import shipments, including FCL and LCL cargo, from documentation and routing through customs clearance, billing, and delivery. Communicates with carriers, brokers, truckers, overseas offices, and customers; tracks shipments, provides updates, resolves delays and discrepancies, maintains accurate records, and ensures compliance with transportation and company policies.

The Sales Executive will develop new business, identify market opportunities, generate leads, acquire and retain customers, and grow the client base in international freight forwarding. Responsibilities include setting sales targets, tracking KPIs, understanding Asian markets, presenting to stakeholders, maintaining client relationships, and promoting sales excellence. The role also involves leading a team, achieving commission targets, and completing additional management-directed assignments.

The Sales Executive will develop new business in international freight forwarding, identify markets, generate leads, secure customers, and grow existing accounts. Responsibilities include managing sales targets and KPIs, understanding Asia market trends, presenting to clients, maintaining relationships, and promoting sales excellence. The role requires international freight forwarding and sales experience, strong communication skills, and proficiency with Microsoft Office.

Oversee daily ocean import operations, including shipment processing, customs coordination, delivery, billing, documentation, and carrier relationships. Supervise and train team members, assign workloads, monitor vessel schedules and cargo availability, reduce logistics charges, resolve customer issues, verify costs and invoices, maintain shipment records, improve procedures, and support onboarding and account transitions. Collaborate with overseas offices, brokers, warehouses, trucking companies, sales, accounting, and branch management.

Develops new freight-forwarding business, identifies markets, generates leads, secures customers, and grows existing accounts. The role tracks sales targets and KPIs, understands Asian markets, presents to clients, builds sales excellence, shares best practices, and leads teams. Candidates need international freight-forwarding and sales experience, strong communication and multitasking skills, Microsoft Office proficiency, and preferably English-French bilingual ability.

Supports customer service, client relationship management, freight rate quotations, shipment status reporting, product promotion, prospect qualification, and sales lead development. Coordinates with overseas offices, agents, internal departments, and sales teams to increase business volume and ensure efficient daily sales activities. The role also promotes logistics services to existing and prospective customers while maintaining strong communication and organizational standards.

Manages quality assurance, compliance, service improvement, workforce efficiency, training, and customer analysis across international freight forwarding business units in North America and Europe. Supports regulatory compliance, multinational customer system integration, KPI fulfillment, and sales collaboration. Identifies customer needs and pain points, recommends service enhancements, and develops quality-focused personnel.