Provides technical support for business applications, including SpotOn, Teamwork, and Restaurant365 Operations. Troubleshoots, identifies, and resolves application-related issues, supports end-users, and helps ensure effective application utilization and maintenance across the organization.

Manage employee onboarding and offboarding, payroll documentation, compensation and position changes, leave tracking, uniforms, schedules, recruiting support, disciplinary and injury records, and staff training. The role also develops continuous-improvement strategies to strengthen team performance, training, and compliance.