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Administer and optimize Zoho One applications across ISP and telecom operations. Configure CRM modules, permissions, workflows, blueprints, approvals, dashboards, and reports; develop Deluge functions; manage APIs, webhooks, integrations, data migration, security, and troubleshooting. Translate cross-functional business requirements into scalable solutions supporting customer acquisition, installation, activation, billing, support, and renewals. Provide user support, training, documentation, and continuous process improvement.

Generate and convert leads for Internet Leased Line, broadband, and IT solutions across Coimbatore, Tiruppur, and Erode. Responsibilities include cold calling, field visits, prospect qualification, client meetings, product presentations, relationship management, issue resolution, competitor research, CRM updates, and sales reporting. The role requires frequent client-facing sales activity and ownership of a two-wheeler.