Top Tech Jobs & Startup Jobs

Handle renewal conversations with existing motor insurance customers, understand their needs, explain pricing and cover, address objections, and retain customers where appropriate. Identify relevant additional product opportunities while meeting customer service, retention, commercial, and regulatory targets. The role includes up to three weeks of training and ongoing support before transitioning to a hybrid Newcastle work model.

Sell AA motor and home insurance to new customers by understanding their needs, explaining cover and pricing, addressing objections, and guiding them through policy purchases. The role requires meeting customer and commercial targets while following regulatory processes and delivering excellent service. Employees receive up to three weeks of training and ongoing support before moving to a hybrid working model in Newcastle.

Lead talent attraction, employer branding, recruitment marketing, and attraction strategy across The AA. Develop campaigns, optimize digital attraction channels, analyze labor-market and campaign data, manage external recruitment marketing partners, and build sustainable talent pipelines. Collaborate with Talent Acquisition, HR, Marketing, and business leaders to improve candidate engagement, employer brand performance, and future in-house attraction capabilities.

Provide customer service for vehicle maintenance and repair customers. Gather information using scripts, assess appropriate actions, maintain product and service knowledge, resolve queries using available tools and systems, and deliver consistent support during busy call periods. The role requires handling objections, finding solutions, and maintaining a high-quality customer experience through phone-based communications.

Lead the day-to-day delivery and transformation of Personal Injury and Large Loss claims operations. Manage performance, complex claims, complaints, governance, risk, controls and regulatory compliance. Develop leadership capability, improve customer and commercial outcomes, and use management information, process optimisation, automation and digital solutions to reduce costs and improve service. Influence senior stakeholders across Claims, Risk, Compliance, Finance and Customer functions.

Lead the design and rollout of a Group-wide data governance operating model across a regulated organisation. Establish data ownership, stewardship, quality rules, lineage, controls, and risk oversight; implement governance and data quality tooling across a lakehouse platform; embed governance into business and technology change; influence senior stakeholders; and build a high-performing specialist team.

Manage a caseload of non-motor insurance claims from notification through resolution. Investigate evidence, assess liability, property damage and financial losses, maintain reserves and records, negotiate settlements, explain disputed decisions, and coordinate with claimants, internal teams, experts and solicitors. Identify recurring issues and support process improvements while handling competing priorities professionally and objectively.

Own end-to-end solution architecture for complex transformation programmes, with a focus on Microsoft Dynamics 365 and enterprise integration. Translate business needs into secure, scalable architectures; produce solution options and high-level designs; assess trade-offs; lead architecture governance and decision records; and guide engineering teams through Agile delivery. The role requires senior stakeholder influence, strong cross-domain design capability, and experience spanning applications, integration, data, security, resilience, and operational requirements.

Lead discovery, prioritization, delivery, adoption, and continuous improvement of AI solutions across pricing, acquisition, marketing, and customer engagement. Own the AI portfolio and roadmap, translate business challenges into measurable use cases, coordinate specialist teams through production, and drive stakeholder adoption and value realization. The role requires enterprise experience delivering AI or LLM-based products, strong product ownership, analytical decision-making, and senior stakeholder influence.

Leads Personal Injury and Large Loss claims operations, overseeing service performance, complex claims, complaints, governance, risk, controls and regulatory compliance. Builds accountable leadership teams, uses management information to improve customer outcomes and commercial performance, and drives claims transformation through process optimisation, automation and technology. Partners with senior stakeholders across Claims, Risk, Compliance, Finance and Customer functions while embedding FCA requirements and Consumer Duty principles.