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Provides front-facing customer service and administrative support for a funeral home, cemetery, or crematory. Responsibilities include answering calls, maintaining records, entering contracts, processing invoices and accounts payable, renewing licenses, ordering memorials, managing office supplies, preparing reports, and assisting with projects. Requires professionalism, accuracy, organization, communication skills, and sensitivity when working with grieving families.

Provides front-desk hospitality and administrative support for a funeral home, cemetery, crematory, or combined facility. Responsibilities include handling calls, maintaining customer and contract records, scheduling, preparing documents and reports, processing invoices and accounting transactions, ordering memorials, renewing licenses, managing office supplies, and supporting special projects. Requires calm, professional communication with grieving families and strong attention to detail.

Leads all staff and operations at an assigned location, overseeing customers, facilities, financial performance, communications, training, community relationships, and compliance. Spends most time on-site coaching employees, improving business performance, addressing issues, and ensuring company policies and values are followed. Requires licensed funeral director and embalmer credentials, embalming knowledge, prior high-volume funeral director experience, management experience, and strong communication, leadership, compassion, and integrity.

Provides administrative and organizational support to the Chief Operating Officer and General Counsel. Responsibilities include calendar management, document preparation and proofreading, confidential file and contract management, deadline tracking, contract execution coordination, communications, records retention, and compliance-related administration. The role requires strong organization, communication, discretion, and proficiency with Microsoft Office.

Provides clerical and administrative support for funeral home, cemetery, and crematory operations. Duties include preparing permits and certificates, processing contracts, payments, payroll, and accounts payable, maintaining records and schedules, ordering and tracking memorial products, assisting with funeral services, supporting reception, and helping location management maintain compliance and daily operations.

Manages funeral home and cemetery sales teams, coaching Family Service and Advanced Planning Professionals on customer service, prospecting, presentations, compliance, and closing practices. Oversees scheduling, lead distribution, performance plans, hiring, training, discipline, budgets, complaints, contracts, and regulatory compliance. Generates leads through community networking and seminars, communicates team progress to leadership, and supports customer satisfaction and market growth without handling remains.

Manages and coaches Family Service and Advanced Planning Professionals, overseeing scheduling, lead distribution, performance, training, customer service, sales compliance, hiring, and team development. The role supports revenue generation, pre-need budget attainment, complaint resolution, community networking, contract review, and regulatory adherence while serving grieving families professionally. Requires collaboration with management and other departments, strong communication, and a valid Texas driver’s license.

Provides administrative and customer service support for a funeral home, cemetery, or crematory. Responsibilities include greeting visitors, handling calls, maintaining contracts and customer records, processing invoices and accounts payable transactions, managing supplies, coordinating license renewals, ordering memorials, preparing reports and presentations, and supporting special projects. The role requires professionalism, accuracy, organization, communication skills, and sensitivity when assisting grieving families.

Manages and coaches Family Service and Advanced Planning Professionals while overseeing sales activities, lead distribution, performance plans, customer satisfaction, compliance, contracts, hiring, training, and team administration. Develops sales budgets, generates community leads, coordinates seminars, handles complaints, supports estate-planning initiatives, and reports team progress to senior management. The role requires collaboration with grieving families and adherence to applicable sales regulations.

Provides administrative and customer service support for a funeral home, cemetery, crematory, or related facility. Responsibilities include greeting visitors, handling calls, maintaining records, entering contracts, ordering memorials, processing licenses and invoices, supporting accounts payable, managing office supplies and equipment, preparing reports and presentations, and coordinating meetings. The role requires professionalism, attention to detail, strong communication, and sensitivity when assisting grieving families.