Manages Salesforce consulting projects from client brief through delivery, including scope, timelines, costs, risks, goals, metrics, and stakeholder communication. Leads developers and consultants, conducts project meetings, ensures Salesforce best practices, manages multiple projects, and mentors team members to achieve successful outcomes.

Manages Salesforce business analysis and project delivery for real estate CRM implementations. Gathers requirements, translates business processes into Salesforce solutions, creates functional documentation, configures Sales and Service Cloud, coordinates developers and QA, manages project scope and risks, supports UAT and deployment, and oversees stakeholder communication and post-go-live activities.