We are looking for a dynamic Salesforce Business Analyst & Project Manager who can bridge the gap between business needs and technical solutions. The ideal candidate will have hands-on experience in Salesforce implementations along with a strong understanding of the real estate domain, including sales lifecycle, CRM workflows, and customer journey management.
Key ResponsibilitiesBusiness Analysis· Gather, analyze, and document business requirements from stakeholders
· Translate real estate business needs into Salesforce solutions
· Create user stories, process flows, and functional specifications
· Conduct gap analysis and suggest process improvements
Project Management· Plan, execute, and manage Salesforce projects end-to-end
· Define project scope, timelines, and deliverables
· Coordinate with cross-functional teams (developers, QA, stakeholders)
· Monitor project progress and manage risks/issues
Salesforce Expertise· Configure and optimize Salesforce (Sales Cloud / Service Cloud)
· Manage dashboards, reports, workflows, and automation
· Ensure CRM aligns with real estate sales processes (lead → booking → closure)
· Support UAT, deployment, and post-go-live activities
Stakeholder Management· Act as a liaison between business and technical teams
· Conduct regular status meetings and reporting
· Ensure client satisfaction and delivery excellence
Required Skills & Qualifications· Bachelor’s degree in Business, IT, or related field (MBA preferred)
· 3–7 years of experience as a Business Analyst / Project Manager
· Hands-on experience with Salesforce CRM
· Strong understanding of real estate processes (lead generation, site visits, booking, possession)
· Experience with Agile / Scrum methodologies
· Excellent communication and stakeholder management skills
· Strong analytical and problem-solving abilities
Preferred Qualifications· Salesforce certifications (e.g., Salesforce Administrator, Business Analyst)
· Experience with tools like Jira, Confluence, or similar
· Exposure to marketing automation or CPQ in real estate
Key Competencies· Strategic thinking
· Attention to detail
· Time management & multitasking
· Client-focused approach
Why Join Us· Opportunity to work on impactful real estate CRM projects
· Collaborative and growth-oriented work environment
· Exposure to end-to-end Salesforce implementations
Skills Required
- Bachelor’s degree in Business, IT, or a related field
- 3–7 years of experience as a Business Analyst or Project Manager
- Hands-on experience with Salesforce CRM
- Strong understanding of real estate processes, including lead generation, site visits, booking, and possession
- Experience with Agile and Scrum methodologies
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
- MBA degree
- Salesforce certifications, such as Salesforce Administrator or Salesforce Business Analyst
- Experience with Jira, Confluence, or similar tools
- Exposure to marketing automation or CPQ in real estate
What We Do
Manras Technologies is a Platinum Salesforce Consulting Partner delivering quality Salesforce solutions with a commitment to 100% customer satisfaction. Founded in 2015, the company operates from offices across India, the UK, and the United States, with a team of 110+ certified Salesforce professionals. It offers Salesforce implementation, managed services, integration, staff augmentation, and AI-enabled CRM solutions, serving clients across financial services, healthcare, manufacturing, real estate, and other industries.
