Top Tech Jobs & Startup Jobs

Provide frontline customer and broker support by telephone, email, and webchat for loan applications, servicing, payments, hardship assistance, and technical issues. Coordinate with credit, payments, collections, lending, and verification teams to meet processing and settlement targets. Document customer communications, manage high-volume enquiries, support payment arrangements, troubleshoot repayment issues, maintain relationships, and respond to social media enquiries.

Provides cross-company administrative, customer, rostering, scheduling, communication, and program logistics support. Manages inboxes, phone lines, travel bookings, diaries, CRM and project data, onboarding, payroll and timesheet reconciliation, participant communications, NDIS quotes, events, and system access. The role requires accurate recordkeeping, stakeholder support, inclusive communication, confidentiality, and coordination across departments and time zones.

Coordinate work allocation across Queensland service offices, maintain maintenance portals, verify timesheets against schedules and GPS records, track client feedback, prepare reports and documentation, support invoicing, identify safety risks, and monitor subcontractor compliance.

Creates cohesive digital and print visual assets for QBD Books’ marketing campaigns, stores, website, education initiatives, events, and internal communications. Responsibilities include brand development, promotional design, signage, website graphics, print production, asset management, printer coordination, and cross-functional creative support. The role requires strong Adobe Creative Cloud skills, attention to detail, independent remote work, and the ability to manage multiple briefs and deadlines at pace.

Leads the Manila offshore operations center supporting customer service, after-sales service, dispatch, finance, and marketing functions. Owns operating model strategy, service and cost performance, leadership development, workforce planning, governance, risk, business continuity, technology, AI, automation, and transitions of work from Australia and New Zealand. The role requires transforming operations, managing outsourcing partners, leading system changes, and ensuring compliance, quality, and customer outcomes across multiple functions.

Sources and manages global suppliers for custom hardgoods and softgoods, leading negotiations, landed-cost analysis, purchase orders, production timelines, quality, and final delivery. The role partners with Product Development, Design, Sales, Logistics, and other stakeholders to ensure manufacturability, cost efficiency, on-time execution, and supplier performance. It also requires risk mitigation, metric reporting, and continuous process improvement across multiple projects.

Provides first-line IT service desk support through phone, email, tickets, in-person, and remote channels. Handles onboarding and offboarding, access issues, ticket triage, troubleshooting, escalation, knowledge-base maintenance, and incident follow-up. Supports service uptime by communicating system updates and outages, while maintaining hardware asset registers and stakeholder relationships.

Own and develop the Shopify Plus ecosystem, including themes, custom apps, API integrations, performance optimization, testing, and platform security. Build integrations with NetSuite, 3PLs, Klaviyo, and Gorgias; collaborate on user experiences, personalization, and A/B testing; conduct code reviews; and help architect future solutions involving AI-driven search and generative engine optimization.

Build and manage development infrastructure, containerized environments, automation tools, and CI/CD pipelines. Oversee code releases and deployments, improve engineering efficiency, address performance and architecture challenges, manage application scaling and metrics, and mentor team members. The role also involves maintaining software engineering tools, distributed systems, monolithic applications, and security practices.

Provides first-level IT support by managing tickets, resolving user issues, configuring and imaging equipment, supporting asset lifecycle activities, performing data recovery and backups, and assisting with audits and process improvements. Maintains accurate ticket records, coordinates with vendors, supports employees and IT leadership, and may travel to local branches for equipment setup.