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Provides day-to-day oversight, configuration, monitoring, and support for enterprise systems serving constituent departments. Develops queries, reports, documentation, test scripts, and functional specifications; supports application users; coordinates training; improves business processes; manages system testing and upgrades; and collaborates with technical staff and business process owners on system modifications and compliance initiatives.

Designs, implements, and maintains enterprise integrations across Workday, PeopleSoft, cloud platforms, and middleware systems. Develops REST and SOAP APIs, configures Workday business processes, maintains security and access controls, monitors integration performance, ensures data quality and compliance, resolves issues, and documents integration architectures. Collaborates with analysts, developers, and project managers while providing technical leadership and systems support.

Coordinates embedded academic support programs, including Supplemental Instruction, peer-led learning, and embedded tutoring. Recruits, trains, schedules, coaches, and monitors peer support staff; manages faculty and student requests; organizes workshops and learning activities; maintains program resources and systems; collects and reports participation and outcome data; evaluates program effectiveness; and promotes student engagement, persistence, and retention through collaboration with faculty and campus partners.

Supports the Manager of Marketing and Special Events with campus event planning, logistics, room scheduling, work orders, calendars, documentation, supplies, communications, phone inquiries, and general clerical tasks. The role requires strong organization, customer service, communication, attention to detail, and Microsoft Office proficiency. Evening or weekend work may occasionally be needed for events.

Develops and coordinates internal communications across digital and traditional channels. Responsibilities include writing, editing, proofreading, brand consistency, CRM communications, feature stories, institutional reports, and video content creation. The specialist also supports media relations, organizes communications, protects confidential information, and contributes to digital marketing strategies.

Provides reference, research, circulation, and interlibrary loan services to students, faculty, staff, and community patrons. Designs and delivers library instruction, supports collection development with faculty, assists with library systems, compiles reports, and supports library events and professional development. Requires a master’s degree in Library Science or equivalent, Microsoft Office proficiency, strong research and communication skills, and effective organization and prioritization.

Teaches noncredit IT certification courses and boot camps in classroom or hybrid formats, primarily evenings and weekends. Develops course syllabi with curriculum designers, delivers instruction as an IT subject matter expert, tracks attendance and student progress, maintains confidentiality, and communicates effectively with learners and colleagues. Expected teaching areas include Python, Power BI, Java, JavaScript, SQL, and A+ certification.

Leads web and intranet content governance, CMS administration, information architecture, UX research, accessibility, SEO, and quality assurance. Builds pages using CMS tools, HTML, and CSS; manages web projects, support escalations, documentation, training, and contributor mentorship. Collaborates with marketing and campus stakeholders to improve navigation, content effectiveness, and digital communications while serving as backup platform and content operations lead.

Administers placement, professional certification, state proficiency, and credit-by-exam tests at college testing centers. Supports scheduling, student and faculty inquiries, accommodated exams, score entry, proctor training, and testing-center operations. Provides personalized student assistance, coordinates with faculty and access services, maintains testing certifications, and may work occasional evening or weekend testing. The position averages approximately 29 hours weekly, Monday through Friday, with assignments at the East Peoria and Peoria campuses.

The Grants Writer researches funding opportunities and develops, writes, budgets, coordinates, and submits competitive grant proposals for federal, state, and private sponsors. The role collaborates with college leaders and community partners, interprets sponsor requirements, develops logic models and performance measures, integrates research and data storytelling, tracks submissions, and supports post-award reporting and grant management.