Top Tech Jobs & Startup Jobs

Reviews and processes consumer correspondence, bankruptcy notifications, and credit bureau disputes. Conducts account investigations, verifies payment and demographic data, submits corrections through e-Oscar, fulfills document requests, and maintains accurate account documentation. Ensures compliance with FDCPA, state, federal, and organizational regulations while communicating with internal teams, clients, and consumers. Requires strong written communication, basic math, organization, consistent attendance, and completion of company training.

Supervises an Educational Performance Academy that trains new and existing call center collections staff. Oversees trainers’ schedules, attendance, payroll, performance, coaching, evaluations, and development. Leads training classes, testing, meetings, and instructional improvements; ensures adherence to collection policies, laws, client expectations, and best practices. Coordinates training schedules, supports instructors, partners with management and HR, and helps improve employee performance and customer service outcomes.

Supports back-office operations by reviewing accounts and documents, updating systems, processing materials, assisting with audits, fulfilling consumer copy requests, and maintaining accurate account documentation. The role requires compliance with FDCPA and state laws, bilingual Spanish-English communication, strong organization, attention to detail, confidentiality, basic math and writing skills, and consistent adherence to established procedures.

Develop and maintain scalable Salesforce applications using Apex, Lightning Web Components, and SOQL. Design integrations with external systems through REST/SOAP APIs, middleware, and event-driven architectures. Lead development lifecycle activities including architecture, coding, testing, deployment, documentation, troubleshooting, and performance optimization. Collaborate with cross-functional teams, contribute to code reviews and engineering standards, and recommend Salesforce platform enhancements. The role requires regular onsite attendance.

Supports back-office operations by reviewing accounts and documents, processing materials received through multiple channels, updating systems, assisting with audits, fulfilling consumer copy requests, and maintaining accurate account records. Communicates with internal and external stakeholders, follows department procedures, complies with FDCPA and state laws, and performs administrative problem-solving tasks. Requires bilingual Spanish and English proficiency, customer service experience, strong organization, attention to detail, and confidentiality.

Partners with leaders and associates on employee relations, organizational development, performance and talent management, compliance, investigations, HR administration, onboarding, policy implementation, and change management. Maintains accurate employee records, provides people data insights, supports payroll and leave processes, develops culture and engagement initiatives, and advises leaders on workforce decisions.

Reviews and processes consumer correspondence, bankruptcy documents, and credit reporting disputes. Conducts account investigations, submits corrections through e-Oscar, fulfills document requests, maintains accurate records, and ensures compliance with FDCPA, state, and federal regulations. Communicates with internal stakeholders, clients, and consumers while following established procedures and maintaining a consistent full-time schedule.

Installs, configures, monitors, maintains, repairs, and upgrades network infrastructure. Performs VLAN, access-list, firewall, and VPN changes; responds to network and security alerts; resolves connectivity tickets; supports help desk escalation; researches network technologies; and participates in on-call support. Requires strong enterprise networking, troubleshooting, LAN/WAN, TCP/IP, VPN, WAF, web-filtering, and network security knowledge.