Supports managers and employees across assigned client groups through employee and labor relations, performance management, succession planning, engagement, coaching, investigations, workforce analytics, onboarding, recruitment, and retention initiatives. Ensures compliance with Quebec and Ontario employment laws and company policies, supports work permit processes, and collaborates with Payroll and Benefits. The role requires bilingual French and English communication and travel between Montreal and Ottawa as needed.

Provides day-to-day HR support for hotel and restaurant operations, advising managers and employees on employee relations, performance, attendance, investigations, recruitment, onboarding, health and safety, engagement, compliance, and HR administration. Maintains employee records, supports work permits, prepares workforce reports, and contributes to HR programs and special projects while partnering with operational leaders.