Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.
Reporting to the Director of Human Resources, the Human Resources Business Partner (HRBP) is responsible for supporting managers in employee and labor relations, succession planning, and coaching within their assigned client groups. The HRBP participates in a broad range of human resources activities to foster a positive work environment for all employees across the organization. They play a key role in employee retention, the management of various HR matters, and participation in human resources projects.
RESPONSIBILITIES- Support a diverse operational client group in areas such as employee and labor relations, performance management, employee engagement, and succession planning.
- Act as a trusted advisor to managers on employee and labor relations matters, including participating in workplace investigations and resolving employee issues.
- Lead the performance management process, including talent review discussions, and follow up with managers on required actions.
- Encourage managers to promote employee participation in engagement surveys and provide guidance on action plans to improve results.
- Foster manager autonomy and capability development through training, coaching, and the provision of appropriate tools and resources.
- Analyze and monitor key workforce metrics and develop action plans to improve talent development and retention.
- Participate in the development of human resources policies, programs, and processes.
- Assist with new employee onboarding, as needed.
- Conduct exit interviews, as required.
- Participate in recruitment activities when required.
- Support employees and managers with work permit applications and renewals, as needed.
- Ensure understanding and compliance with provincial employment laws, as well as company HR policies and procedures.
- Work closely with the Payroll and Benefits team to ensure compliance with HR-related processes.
- Collaborate with other Human Resources team members and provide backup support to fellow Human Resources Business Partners when required.
- Travel as needed to support business operations (Downtown Montreal and Ottawa).
- Perform any other duties required to support the effective operation of the Human Resources department.
- Bachelor's degree in Human Resources Management, Industrial Relations, or a related field.
- Minimum of three (3) to five (5) years of human resources experience, including significant experience in employee and labor relations.
- Experience in the hospitality or restaurant industry is considered an asset.
- Demonstrated knowledge of Quebec and Ontario employment laws and HR best practices.
- Excellent verbal and written communication skills in both French and English to effectively collaborate with colleagues in Ontario.
- Strong proficiency in Microsoft Office Suite.
- Results-oriented with a strong customer service mindset.
- Strong problem-solving and analytical skills.
- Team-oriented with a positive attitude.
- Ability to influence and build relationships at all levels of the organization.
- Proven ability to thrive in a fast-paced, evolving environment.
BENEFITS:
- Group insurance plan with telemedecine
- Group RRSP and DPSP (Deferred Profit Sharing Plan)
- 50% employee discount at all of our establishments for the employee and up to 3 guests
- Discounts with our business partners (transportation, wellness, leisure)
- Company culture that values employees
- Employee recognition events
- Growing company with opportunities for career development and personal growth
We thank you for your interest. Only individuals selected to be interviewed will be contacted.
*In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.
*Knowledge of English (spoken) is required for this position due to the frequent and necessary interactions with an English-speaking and international clientele in a tourism environment and in close collaboration with several partner hotels. The incumbent must independently welcome, inform, and assist guests. Communication in English is essential to the performance of the duties, the quality of service provided, and, where applicable, safety requirements, and cannot reasonably be delegated to another employee.
Skills Required
- Bachelor's degree in Human Resources Management, Industrial Relations, or a related field
- Three to five years of human resources experience
- Significant experience in employee and labor relations
- Knowledge of Quebec and Ontario employment laws and HR best practices
- Excellent verbal and written communication skills in French and English
- Strong proficiency in Microsoft Office Suite
- Strong problem-solving and analytical skills
- Ability to influence and build relationships at all organizational levels
- Ability to thrive in a fast-paced, evolving environment
- Experience in the hospitality or restaurant industry
What We Do
Gray Collection is a hospitality group operating a portfolio of locally rooted hotels, restaurants, spas, terraces, and lofts. Its properties provide understated luxury and generous, neighbourhood-focused experiences for travelers and local guests. The collection includes Hotel William Gray, Le Petit Hôtel, Auberge du Vieux-Port, and Ottawa’s historic Metcalfe Hotel, alongside multiple dining and wellness venues that celebrate their surrounding communities.
