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Leads monthly close processes and significant accounting areas, reviews complex journal entries and reconciliations, analyzes financial results, supports audits, and resolves technical accounting issues. The role mentors accounting staff, improves procedures and internal controls, coordinates cross-functional deliverables, and participates in system implementations, acquisitions, transitions, and special projects.

Leads sales and marketing efforts for a senior living community, driving occupancy and revenue growth through prospect engagement, community tours, referral partnerships, marketing campaigns, and events. Manages the sales pipeline in Salesforce, tracks performance metrics, coaches sales staff, collaborates with leadership and corporate marketing teams, and provides market insights. Ensures accurate reporting, regulatory compliance, and service excellence while guiding prospective residents and families from inquiry through move-in.

Coordinates human resources activities for a senior living community, including pre-employment screening, background and licensure checks, drug testing, health screenings, new-hire orientation, training records, personnel files, and 401(k) enrollment documentation. Requires bilingual Spanish communication and collaboration with community leadership while maintaining compliance with corporate and state requirements.

Supports daily HR operations and serves as a first point of contact for employees and applicants. Coordinates hiring paperwork, screenings, background checks, orientations, and training schedules. Maintains confidential employee records, HRIS and timekeeping data, I-9s, benefits files, certifications, licenses, and compliance documentation. Assists with network access and employee communications while providing friendly administrative support.

Owns financial reporting and compliance deliverables, including CAM, board and owner reporting, regulatory reports, medical expense and insurance claims packages, debt covenant calculations, and due diligence requests. Performs data validation, variance analysis, reconciliations, exception reporting, and data governance checks. Partners with BI, IT, and process owners to resolve issues, improve reporting standards, maintain audit-ready documentation, and meet reporting deadlines with minimal supervision.

Executes marketing campaigns across digital, social, email, and traditional channels. Creates content and collateral, manages social media and email marketing programs, maintains CRM campaign data, coordinates agencies and vendors, supports marketing technology training, and tracks campaign metrics. The role ensures consistent brand messaging, manages project timelines, and provides performance insights to optimize marketing initiatives.

Develops and executes internal communications strategies that inform and engage employees across the organization. Responsibilities include writing and editing intranet content, newsletters, announcements, presentations, social media posts, and event communications; administering the intranet; coordinating communication calendars; supporting town halls and employee initiatives; measuring engagement; collaborating with leaders and vendors; and managing employer recognition submissions.

Supports finance operations through resident billing, accounts receivable, collections, cash deposits, resident file auditing, census management, and move-out refund administration. Handles billing inquiries, maintains resident profiles and contracts, processes monthly statements, and assists with month-end close, G/L reporting, regulatory processes, correspondence, special projects, and budgeting. Requires strong customer service, organization, confidentiality, data entry, and accounting software skills.

Manages identity and access lifecycles, security technologies, vulnerability remediation, monitoring, incident investigations, risk assessments, audits, security policies, and business continuity activities. The role protects corporate, clinical, financial, resident-management, and human-resources systems while supporting acquisitions and community transitions. It also educates stakeholders, researches emerging threats, maintains security documentation, and partners with infrastructure and application teams to strengthen organizational security controls.

Compiles and enters resident billing data, verifies insurance, follows up on accounts receivable, establishes payor sources, runs reports, maintains ledgers and documentation, posts payments, files records, and supports accounting leadership.