Supports the Program Manager and Incubation team with program operations, including updating monitoring platforms, maintaining fee and discount logs, compiling cohort data, coordinating workshop logistics, recording attendance, drafting monthly updates, and documenting standard operating procedures.

Supports day-to-day HR operations, including recruitment coordination, employee records, onboarding, attendance and leave tracking, payroll documentation, employee inquiries, policy compliance, training support, and HR reporting. The role requires basic HR knowledge, strong communication, organization, confidentiality, and proficiency with office productivity tools and HRMS platforms.

Develops impact stories, case studies, articles, newsletters, reports, and knowledge briefs. Translates program activities and field insights into compelling narratives, conducts stakeholder interviews, creates communication materials, supports donor and media communications, drafts press releases, and maintains editorial standards and brand voice across multimedia and digital formats.