Top Tech Jobs & Startup Jobs

Supports the Complaints Function through data analysis, regulatory and board reporting, Fair Value Assessments, dashboards, and data-triggered root cause analysis. The role collaborates with business stakeholders to resolve data-quality issues, automate processes, improve workflows, and enhance complaints performance. It also contributes to UK, APAC, GIVM, and FCA reporting requirements and broader process-improvement initiatives.

Supports monitoring, analysis, reporting, and governance of financial, market, liquidity, and credit risks for a global specialty insurer. Responsibilities include risk reporting, exposure analysis, stress testing, scenario analysis, capital modeling reviews, investment risk assessments, liquidity monitoring, KRI development, ORSA, RCSA, regulatory requests, and stakeholder collaboration across Investments, Treasury, Finance, Actuarial, and Underwriting.

Oversee global complaints processes across insurance products and jurisdictions. Manage complaint queries, delegated authorities, coverholders, and internal stakeholders while monitoring compliance and performance. Investigate complaints using root cause analysis, conduct audits and training, handle escalated complaints, interpret policy wordings, and implement improvements based on Lloyd’s and Ombudsman learnings. Ensure fair customer outcomes and adherence to regulatory and complaints-handling responsibilities.

Business Analyst driving business transformation across insurance initiatives. Responsibilities include stakeholder workshops, process mapping, requirements elicitation, user-story creation, options analysis, business-case support, solution delivery, change readiness, training, adoption, and benefits measurement. The role partners with architecture, design, development, and business teams across Agile, waterfall, or hybrid environments to improve operational efficiency and business outcomes.

Adjusts primary, excess, and delegated cyber claims; analyzes coverage; reviews reservation of rights and denial letters; ensures appropriate reserves; approves TPA funding; audits TPA performance; and prepares reports for underwriters, reinsurers, agents, insureds, and state agencies. The role also collaborates with underwriting, handles contentious claims, maintains claims quality, and requires occasional travel.

Develop and test full-stack software solutions across the software development lifecycle. Build modern web applications with React, Next.js, and Tailwind CSS; integrate Python and .NET backend services and APIs; design databases using Microsoft SQL Server and Azure SQL; maintain existing systems; and contribute to agile delivery, architecture discussions, testing, governance, and technical best practices.

Supports customer outcomes and product governance under FCA Consumer Duty and global regulations. Reviews customer communications, maps journeys, assesses delegated arrangements, and identifies conduct risks. Leads management information reporting, quality assurance reviews, outcome testing, stakeholder advisory, and training across regions. The role works with underwriting, claims, complaints, and delegated authority teams to promote fair value, clear communications, and positive customer outcomes.

Designs and leads scalable, cloud-native solutions across business transformation initiatives. Translates business requirements into enterprise-aligned architectures, including application re-engineering and integration strategies. Provides architectural oversight, documents systems, manages risks and dependencies, and communicates trade-offs to technical and senior stakeholders. Mentors delivery teams, evolves design standards, supports production operations, and promotes modern engineering, automation, and AI practices.

Supports Workday Financials implementation, UAT, go-live, and post-go-live service stabilization. Investigates data quality issues, processing failures, reconciliation differences, incidents, and interface problems using SQL and diagnostic tools. Provides second-line technical support, root-cause analysis, controlled change and release support, documentation, knowledge transfer, training, and collaboration with Finance, Data, IT, project teams, and third-party suppliers.

Supports the development and maintenance of the organisation’s resilience framework, business continuity plans, impact assessments, emergency notification systems, risk platforms, testing plans, and regulatory documentation. Coordinates incident analysis, remediation planning, resilience exercises, third-party contract requirements, exit strategies, and stakeholder engagement. Maintains resilience content across SharePoint and intranet sites while helping embed operational resilience practices across the organisation.