Organisational Resilience Coordinator

Reposted 8 Days Ago
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London, Greater London, England, GBR
Hybrid
Entry level
Insurance
The Role
Supports the development and maintenance of the organisation’s resilience framework, business continuity plans, impact assessments, emergency notification systems, risk platforms, testing plans, and regulatory documentation. Coordinates incident analysis, remediation planning, resilience exercises, third-party contract requirements, exit strategies, and stakeholder engagement. Maintains resilience content across SharePoint and intranet sites while helping embed operational resilience practices across the organisation.
Summary Generated by Built In
The Role

Key to the role will be contributing to the on-going development and maintenance of Canopius’ Organisational Resilience framework, ensuring a consistent approach and execution across all functions and relevant locations.

Responsibilities
  • Key Responsibilities

    • Support and ensure compliance to relevant regulations to which we are subject to including but not limited to MAS BCM Guidelines, BMA Operational Resilience and UK Operational Resilience

    • Contribution to the maintenance and improvement of the Business Continuity Framework including the annual BIA review process and Business Continuity Plan creation

    • Responsible for maintenance and testing of the Group Emergency Notification system

    • Responsible for ensuring the Organisational Resilience SharePoint and Intranet site are up to date and fit for purpose

    • Support with the development & maintenance of the Group Risk & Resilience system

    • Support in the coordination of incidents, including root cause analysis, impact assessment and identifying risks / vulnerabilities and associated remediation plans

    • Working with SMEs to address vulnerabilities in processes, designing and documenting workarounds to mitigate the risk

    • Assist in the creation and delivery of Canopius’ annual Resilience testing plan, including exercise preparation, delivery, report writing and lessons learned tracking

    • Assist in the generation and maintenance of Organisational Resilience documentation appropriately for reporting requirements to Boards and the regulators

    • Work with Procurement to ensure third party contracts are suitably reviewed and contain the relevant Resilience requirements

    • Work with Procurement to create Exit Strategies and ensure they are tested

    • Work with stakeholders to understand importance of Resilience across the firm, embedding into culture

    • Additional duties as assigned

Qualifications

Required Skills and Experience

  • Previous experience in a governance, risk, compliance, quality assurance, business continuity or organisational resilience environment
  • Demonstrable experience of engaging with stakeholders at different levels, building effective relationships and communicating clearly to secure input, alignment and follow-through
  • Proven ability to work collaboratively with internal colleagues, subject matter experts and external partners to deliver shared outcomes
  • Practical problem-solving skills and the confidence to identify issues, escalate where appropriate and support proportionate solutions
  • Strong time management, organisation and prioritisation skills, with the ability to manage multiple tasks, competing deadlines and a fast-paced workload
  • Excellent written and verbal communication skills, with strong relationship management and negotiation capability
  • Strong attention to detail, with the ability to maintain accurate records, documentation and action tracking
  • Good working knowledge of Microsoft Office applications
  • A proactive approach and willingness to continue developing knowledge of Business Continuity and Operational Resilience

Skills Required

  • Good working knowledge of Microsoft Office applications
  • Excellent multitasking and organisation skills
  • Excellent communication, relationship management, and negotiation skills
  • Problem-solving skills
  • Willingness to learn and develop knowledge of business continuity and operational resilience
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The Company
HQ: London
1,037 Employees
Year Founded: 2003

What We Do

Canopius is a global specialty and Property & Casualty (re)insurer serving clients through offices in the UK, the US, Bermuda, Singapore and Australia. The company provides underwriting and reinsurance coverage across more than 130 countries, using its international platform and broad market reach to support customers with specialty insurance solutions. Its business is focused on delivering world-class risk-transfer capacity across global markets.

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