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Directs marketing and sales for independent living residences, including occupancy development, annual marketing plans, advertising, referral programs, events, budgeting, lead management, prospect follow-up, CRM data accuracy, reporting, and team performance. The role oversees Residency Counselors, Marketing Assistants, and other associates while collaborating with community leadership to achieve sales and occupancy goals.

Process bi-weekly payroll for retirement community employees across multiple states. Maintain payroll, personnel, tax, benefit, garnishment, and costing records in Oracle; assist with tax reporting, W-2 preparation, client billing, account reconciliations, and payroll reporting. Respond to client inquiries and ensure compliance with payroll policies and regulations while maintaining confidentiality, accuracy, and deadlines.

Supports resident billing and accounts receivable by handling inquiries, statements, collections, deposits, resident files, census updates, refunds, and financial data entry. Assists with month-end close, G/L reporting, budget processes, regulatory tasks, and special projects while maintaining accurate and confidential financial information.

Manages identity and access lifecycles, security technologies, vulnerability remediation, access reviews, security monitoring, risk assessments, incident investigations, audits, policies, business continuity, and cybersecurity education. Partners with infrastructure, application, and business teams to protect organizational, resident, and clinical information and strengthen security controls.

Lead sales and marketing strategy for a senior living community, owning the full sales funnel from inquiries and tours through deposits and move-ins. Build referral relationships, manage events, respond quickly to leads, maintain occupancy targets, track performance in Salesforce, identify funnel gaps, and implement conversion improvements. The role requires a results-driven closer with strong emotional intelligence, hospitality focus, and demonstrated senior living sales or occupancy success.

Develops and manages enterprise internal communications supporting HR initiatives, employee engagement, organizational culture, and business priorities. Responsibilities include writing and editing intranet content, newsletters, announcements, presentations, webinars, and social posts; administering the intranet; coordinating communication calendars; supporting events and town halls; measuring engagement effectiveness; and partnering with leaders and cross-functional teams. The role also manages contributors, vendors, award nominations, and communication strategies while leveraging AI tools to improve efficiency.

Directs marketing and sales activities for independent living residences, including occupancy development, annual marketing plans, advertising, referrals, events, budgeting, lead management, prospect follow-up, reporting, and supervision of sales and marketing staff. The role drives sales performance, coordinates with senior leadership, and ensures effective use of CRM and community-specific systems.

Leads enterprise pricing strategy, revenue optimization, forecasting, predictive modeling, resident financial underwriting, and financial analytics. Builds financial models and reporting that guide pricing, growth, cash flow, and contract decisions. Partners with executives and cross-functional stakeholders to translate complex analysis into recommendations, improve forecasting and automation, and establish governance standards. Recruits, coaches, and develops a centralized finance and analytics team while driving scalable processes and analytical capabilities.

Provides courteous front-desk and clerical support in a senior living community. Answers and transfers incoming calls, provides information and directions, assists residents, staff, guests, and vendors, and performs other assigned administrative duties. This is a PRN position.

Provides strategic and administrative support to Finance and Development leaders, including financial analysis, budget tracking, reporting, scheduling, meeting coordination, presentations, correspondence, and document management. Serves as a liaison among leadership, corporate offices, agencies, and employees. Leads special projects involving data analysis, training, and strategic recommendations while maintaining calendars, meeting minutes, follow-ups, and action-item accountability.