Develop and customize ServiceNow applications, modules, workflows, scripts, UI policies, and service catalog items. Build REST and SOAP integrations, automate fulfillment, troubleshoot platform issues, and maintain technical documentation. Collaborate with stakeholders to translate business requirements into solutions, participate in Agile/Scrum processes, uphold ServiceNow security and data-integrity best practices, and support quality standards. The role requires hands-on ServiceNow experience, scripting and configuration knowledge, client communication, and the ability to work effectively under tight timelines.

Assist with recruitment, including sourcing, screening, interview scheduling, job postings, and candidate coordination. Support onboarding, documentation, employee records, HR databases, payroll coordination, attendance tracking, engagement activities, policy compliance, and basic employee queries.