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Oversee retail collection and bank reconciliations, employee claims and recoveries, payment aggregator receivables, and support for store sales teams. Own store collection accounting processes, including ERP model implementation, automation, and process improvements. Lead accounting operations, ensure transaction accuracy and timeliness, and manage high-volume activities.

Partners with business units and management to align HR strategy with organizational objectives. Provides guidance on employee relations, performance management, policy interpretation, workforce planning, succession planning, onboarding, and legal compliance. Analyzes HR trends and metrics, prepares reports and dashboards, conducts investigations and exit interviews, supports training initiatives, and advises on organizational development, compensation, and employee engagement.

Own and maintain the product catalogue, ensuring accurate listings, specifications, images, categories, filters, and pricing. Manage client-specific pricing configurations, audit and cleanse catalogue data, coordinate product onboarding, and improve product discovery, bundling, and cross-selling. Collaborate with category, sales, account management, technology, design, and supplier teams. Produce basic catalogue health and performance reports while supporting scalable B2B e-commerce operations.

Manage key enterprise accounts by identifying business opportunities, developing new and existing relationships, achieving sales targets, and selling IT managed services. Responsibilities include account mapping, market and competitor evaluation, opportunity closure, CXO and CIO engagement, CRM updates, sales reporting, and cross-functional collaboration.

Manage and grow enterprise key accounts through hunting, farming, business development, relationship management, and solution selling. Responsibilities include mapping accounts, identifying and closing opportunities, evaluating competitors, expanding services, managing CXO and CIO relationships, achieving sales targets, maintaining CRM records, reporting sales data, and providing competitive feedback. The role requires 5–6 years of experience selling IT managed services to corporate and enterprise clients.

Manage key enterprise accounts, identify and close new business opportunities, achieve sales targets, evaluate competition, and expand IT managed services offerings. The role requires farming and hunting sales, CXO and CIO relationship management, solution development around customer needs, CRM maintenance, sales reporting, and cross-functional collaboration across corporate and enterprise clients.

Leads the organization’s internal audit and risk assessment program, including annual planning, organization-wide risk assessments, control evaluations, concurrent and detailed audits, compliance reviews, and corrective-action follow-up. Presents findings and recommendations to management, supports investigations, maintains audit technology, collaborates on policies and procedures, manages external audit providers, and leads and develops the internal audit team.

Own end-to-end e-commerce business performance across revenue, conversion, profitability, and customer experience. Lead growth strategy, oversee digital marketing, UI/UX, CRM, campaigns, and conversion optimization, and coordinate with product, technology, and operations teams. Drive customer journey improvements, personalization, cart recovery, and campaign ROI. Lead inside sales and customer care teams while promoting accountability and a customer-first culture.

Acts as the liaison between Finance and IT/ERP teams, gathering requirements and configuring NetSuite financial modules. Manages workflows, reports, dashboards, integrations, master data, UAT, training, troubleshooting, period-close support, compliance, and system upgrades. Supports process improvements across invoicing, reconciliation, revenue recognition, tax configuration, and audit trails while coordinating with external NetSuite partners.

Leads marketing, e-commerce, CRM, and loyalty analytics through KPI tracking, customer segmentation, lifecycle analysis, dashboard development, and deep-dive analysis. Translates transactional and customer data into recommendations for media optimization, personalization, retention, and business strategy. Partners with marketing, technology, data engineering, and senior leadership stakeholders while ensuring reporting accuracy and data consistency.