Owns day-to-day People Operations for a global workforce across the US, Canada, and India. Responsibilities include HRIS management, payroll and benefits administration, onboarding and offboarding, compliance, recruiting workflows, employee relations, leave administration, performance review cycles, and HR reporting. The role also supports managers with coaching and progressive discipline, maintains policies and personnel records, and requires up to 15% travel.

Leads revenue operations, CRM optimization, sales and revenue process design, forecasting, pipeline management, reporting, dashboards, sales technology adoption, and performance analytics. Partners with Finance, Sales, Marketing, and senior leadership to improve revenue predictability, operational efficiency, and growth. Manages the Revenue Operations team and oversees commission plan design and administration.