Top Tech Jobs & Startup Jobs

Partners with Sales to support technically complex enterprise deals, advising customers on APIs, integrations, Shopify architecture, and e-commerce solutions. Designs scalable integrations with ERPs, CRMs, and custom workflows; creates demos, proofs of concept, and prototypes; leads technical onboarding; troubleshoots implementations; documents solution designs; coordinates across Sales, Product, Engineering, Operations, and Customer Success; and provides structured product feedback.

Own the commercial strategy and performance of assigned product categories. Responsibilities include assortment planning, catalog management, pricing, product launches, KPI analysis, revenue growth, market research, and e-commerce trend analysis. The role collaborates with sourcing, onboarding, design, product, sales, and marketing teams to improve merchant experiences, execute go-to-market strategies, and shape product roadmaps.

Lead a critical engineering area and manage engineering teams while partnering with Product and Design to shape solutions, own delivery, improve execution transparency, and maintain high standards for quality, scalability, and maintainability. The role requires strong technical and product judgment, leadership in complex product development, and practical use of modern cloud-native technologies and AI-assisted development practices.

Defines the future architecture and technical direction for the Merchant Experience platform. Owns architectural decisions, reviews design documentation, guides implementation, resolves performance and scalability challenges, and establishes engineering-wide standards. The role mentors multiple development teams, promotes Domain-Driven Design and microservices best practices, contributes to the Architecture Council, and collaborates with architects and engineers across the organization.

Identify and qualify outbound and inbound prospects, manage leads through the sales pipeline, set appointments, collaborate with Sales Operations to improve lead-generation processes, and report on sales activities and results.

Lead architecture and operation of cloud infrastructure and Kubernetes (EKS). Drive large-scale automation with Terraform and GitOps, improve reliability and observability (Grafana/Prometheus/Loki/Tempo), participate in on-call incident response, enforce security and cost-optimization practices, and mentor mid-level SREs while partnering with product teams.